Automotive Tire and Service Advisor - Glendale, WI

Shift

Must be able to work retail hours, including some holidays and weekends.

per hour, with commission and ongoing training to promote career growth. Base pay may vary depending on job‑related knowledge, skills, experience, and market location.

Selected candidates may be eligible for the following benefits: medical, prescription, dental, vision, 401(k), life insurance, disability, tuition assistance, sick leave, vacation time, and tire discounts.

As an Automotive Tire & Service Advisor, you will gain hands‑on experience in a Goodyear Auto Service Center by making meaningful connections with guests and delivering outstanding service. You will also become familiar with quality, sales, and profitability and work effectively in a team environment.

• Drive sales and profitability for the store by selling tires and recommended automotive services, communicating benefits and product features appropriately.
• Build guest relationships and ensure guest satisfaction by understanding their needs.
• Communicate all advertising and promotion of products and services.
• Take responsibility for guest interactions from the initial experience through completed service, including checking in, scheduling appointments, accurately estimating time requirements, and checking out.
• Contribute to promotional merchandising and special events.
• Effectively communicate all warranties, promotions, and advertisements to guests.
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines.
• Assist Service Manager in communicating information about guest vehicles, as needed.
• Maintain a clean and safe work and guest area.
• Perform a variety of manual tasks for extended periods, including light and heavy lifting of consumer tires and wheels, standing, bending, and squatting.

• Previous automotive guest service experience.
• Valid driver’s license.
• Minimum 18 years of age.
• No relocation is being offered for this position.
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.

• High School Diploma or GED.
• Previous tire sales experience.
• Previous automotive service sales experience.

• Strong work ethic; independently motivated to produce results with limited influence from others.
• Hard worker who works diligently, demonstrates responsibility, dependability, conscientiousness, communication, and teamwork.
• Ability to review, analyze, and interpret information, identify problems, and make decisions.
• Ability to read, understand, and follow procedures and guidelines.
• Stores may be open 7 days a week, which may include weekends and some holidays.
• Commitment to following established safety policies and procedures.