Senior Order Management Coordinator

Why Work at Rehlko Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.

Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.

At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:

Competitive compensation and benefits

Work-life flexibility

Recognition and rewards

Development and career opportunitiesA safe and inclusive workplace

Why You Will Love this Job The Senior Order Management Coordinator serves as a key sales operation and customer support resource for Data Center, Channel, strategic, and other complex customer accounts. This role is responsible for coordinating and managing customer requirements throughout the complete order-to-cash process, ensuring accurate order execution, timely delivery, effective issue resolution, and a high level of customer satisfaction.

The Senior Order Management Coordinator serves as a primary point of contact for assigned accounts and partners closely with Sales, Operations, Supply Chain, Engineering, Finance, Logistics, Customer Service, and other cross-functional teams to resolve complex issues and ensure customer commitments are met. This Senior Order Management Coordinator position monitors order and account performance, identifies potential risks, supports continuous improvement initiatives, and provides guidance and mentorship to Sales Coordinators to promote consistent processes, best practices, and service standards.

The Senior Order Management Coordinator also provides backup support for Engineered Specials (ES) accounts and other designated customer accounts to ensure continuity of service and operational support.

Work mode:
Hybrid-3 days a week (Tuesday, Wednesday, Thursday)

Work Location:

200 Twin Oaks Road Kohler WI Applicants must be authorized to work in the US without requiring new or transfer visa sponsorship now or in the future

Key Responsibilities Manage customer orders through the complete order-to-cash lifecycle, including quotations, order entry, shipment creation, freight coordination, invoicing support, issue resolution, and order closure, while…