Receptionist, Customer Service​/HelpDesk

Status: Part-time

Schedule: 1:00 pm - 7:00 pm - 3 days a week plus every other weekend

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The Receptionist position at Ingleside Communities must be a friendly, professional, and customer-focused person. The Receptionist is the first point of contact for residents, families, visitors and staff and plays a key role in creating a welcoming environment while providing administrative and clerical support to the facility. The ideal person for this role is organized, dependable, compassionate, and committed to providing exceptional customer service in a healthcare setting.

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Health insurance options designed for flexibility

Dental and Vision insurance

Company-paid life insurance

401(k) with employer match

Generous PTO package

Tuition reimbursement and continuing education

Employee Assistance Program (EAP)

Flexible spending account

Referral bonuses, employee discounts, early wage access

* Benefits vary by employment status (Full-time, Part-time, PRN, Temporary/Seasonal)*

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• Welcomes all visitors, applicants, staff, etc. Remember that they get their first impression of the facility from you - be sure it is a positive first impression.
• Keeps an updated room location listing at all times in order to properly direct visitors to residents' rooms.
• Directs all residents' family members, employees with specific questions or concerns to the appropriate department supervisor. Never give out information regarding residents or employees, either to visitors or callers.
• Always be aware that the receptionist area is accessible to everyone and it must be maintained professionally at all times.
• Use paging system professionally at all times in locating individuals or making necessary announcements. Remember that your voice is heard by everyone present in the facility.
• Other duties assigned by the office manager or facility administrator.

• Must be at least 18 years of age
• Must be a high school graduate
• Must have great communication skills
• Must have typing and organization skills
• Must be able to meet the public in a friendly, welcoming manner
• Must have knowledge of office equipment and supplies
• Must have sincere desire to work with residents, staff, visitors, and family members
• Must be able to intermittently stand, walk and sit 6-8 hours in an 8-hour day
• Must be able to occasionally bend, squat and twist body
• Must be able to lift a maximum of 20# with frequent lifting and/or carrying of objects up to 10#

• Hiring manager contact within 1-2 business days
• 1-2 interviews with leadership and mentor
• Electronic onboarding and paid orientation
• Community tour, badge, keys, and ongoing paid training

Join our 80-bed skilled nursing community, where long-term care meets short-term rehab with heart. We’re proud of our team culture that feels more like family than work. Here, your voice matters, your ideas are valued, and your career truly grows.

Do the Right Thing | Foster Positive Relationships | Be Committed | Be Innovative | Coach, Guide, and Lead

All qualified applicants will receive consideration for employment without regard to protected status.

We encourage you to apply and become part of our family today!