Customer Service Representative
Job in
Mount Horeb, Dane County, Wisconsin, 53572, USA
Listed on 2026-06-19
Listing for:
Premier Cooperative
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep -
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
Job Details
Job Location:
501 W MAIN ST - MT HOREB, WI 53572
Position Type:
Full Time
Education Level: Not Specified
Salary Range: $18.00 - $24.00 Hourly
Job Category:
Admin - Clerical
Premier Cooperative is seeking a Customer Service Representative (CSR) to support our Mt. Horeb location with a strong focus on energy operations, including propane and refined fuels. This role is responsible for providing excellent customer service while supporting billing, scheduling, and administrative functions.
The ideal candidate will play a key role in ensuring accurate records, efficient operations, and a positive customer experience.
Key Responsibilities Customer Service & Support- Serve as a primary point of contact for customers—answering questions, taking orders, and resolving concerns
- Provide accurate information on propane products, services, pricing, and programs
- Communicate with customers regarding deliveries, service work, and account updates
- Follow up on customer inquiries and issues in a timely and professional manner
- Deliver a high level of service that strengthens customer relationships and supports business gro
- Process invoices accurately and in a timely manner
- Assist with accounts receivable, including customer payments and account questions
- Support accounts payable functions as needed
- Maintain organized and accurate records for all transactions and customer accounts
- Reconcile daily cash receipts and prepare deposit
- Maintain office organization, supplies, and systems
- Support daily administrative functions for the energy division
- Ensure proper filing, documentation, and reporting practices
- Assist with general office duties and cross-division support
- High school diploma or equivalent (associate degree preferred)
- Previous customer service, office, or administrative experience preferred
Experience in energy/propane, agriculture, or logistics is a plus - Strong communication and organization skills
- Ability to manage multiple tasks and prioritize effectively
- Proficiency with computer systems and data entry
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