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Customer Service Representative

Job in Hales Corners, Milwaukee County, Wisconsin, 53130, USA
Listing for: Russell Tobin
Full Time position
Listed on 2026-07-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 35000 - 45000 USD Yearly USD 35000.00 45000.00 YEAR
Job Description & How to Apply Below
Location: Hales Corners

Schedule

Monday-Friday 8a-9p and Saturdays 8a-5p. Typical shifts are 10a-7p, 11a-8p and 12p-9p CST.

Job Overview

The Customer Care Specialist will handle basic customer calls related to the upcoming system conversion and the customer transition associated with the American National Bank merger. They will be responsible for initial diagnosis of issues and escalating to more senior representatives when needed.

Qualifications

1-2 years of experience in call handling.

Some financial experience is preferred.

Benefits
  • Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
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