Customer Service Representative

Sales Associate Coordinator

We are seeking a Sales Associate Coordinator to join a growing team supporting post-sale customer operations. This role is responsible for resolving customer service and invoicing issues, ensuring a seamless experience from order entry through shipment and invoicing.

• Contract Pay: $21-$22/hour
• Conversion Pay: $21-$23/hour

• Hybrid work environment
• Onsite 3 days per week (typically Tuesday, Wednesday, and Thursday, with some flexibility)
• Core hours: 8:00 AM - 5:00 PM
• Required lunch break
• Some schedule flexibility available

This role is similar to a Project Coordinator and focuses on supporting customers throughout the order lifecycle.

Responsibilities include:

• Resolving billing and invoicing issues
• Supporting order management activities
• Communicating with customers primarily through email, with occasional phone interaction
• Coordinating with internal teams to ensure timely issue resolution
• Managing multiple priorities in a fast-paced environment

The team supports:

• Distributor channel partners (B2B)
• Direct customer accounts (customer-facing B2B support)

• Strong customer service mindset and willingness to learn
• Ability to thrive in a fast-paced, high-pressure environment
• Excellent organizational and prioritization skills
• Strong communication and problem-solving abilities
• Knowledge in business, supply chain, finance, invoicing, or operations preferred
• High School Diploma required

• Associate degree
• Experience using SAP and/or Salesforce

• Team of approximately 20 professionals
• Recent leadership growth within the department
• Excellent entry point into the organization with strong opportunities for advancement

Many employees have successfully progressed from this team into areas such as:

• Supply Chain
• Finance
• Logistics
• Other operational and business functions

This position is intended to be contract-to-hire, though conversion timing may extend beyond six months based on business needs.

• Customer Service
• Customer Support
• Operations Support
• Troubleshooting
• Order Management
• Call Center / Service Environment Experience

Entry Level

This is a Contract position based out of Kohler, WI.

The pay range for this position is $21.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

• Hybrid position in Kohler,WI.

This position is anticipated to close on Jul 23, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through…