Customer Service Associate

Job Details

Job Location:

Algoma - Algoma, WI 54201

Salary Range: $16.75 - $19.42 Hourly

Bank of Luxemburg is proud to be a 2025 & 2026 Top Workplace, recognized for our commitment to people, community, and continuous improvement. We’re excited to welcome a new Customer Service Associate to our Algoma branch.

Our mission — To Have a Positive Impact on People’s Lives — guides every interaction, every decision, and every relationship. In this part-time role, you’ll help us deliver exceptional service, support customers with their financial needs, and contribute to a team culture built on trust, transparency, and collaboration.

The Customer Service Associate is a part-time role (15-25 hours per week) responsible for delivering friendly, accurate, and efficient service to customers. This position includes rotating Saturday mornings from 9 a.m.

-12 p.m.

• Processing teller transactions with accuracy and professionalism
• Assisting customers with account inquiries, online banking, and research
• Supporting branch operations including ATM/ITM maintenance and daily balancingction
• Identifying opportunities to connect customers with helpful bank services
• Providing front-desk support through greeting visitors and answering calls

What You’ll Contribute

• Strong people skills and a customer-focused mindset
• Attention to detail and comfort with cash handling
• Ability to manage multiple tasks with accuracy
• Problem-solving skills and sound judgment
• Respect for confidentiality and regulatory compliance

At Bank of Luxemburg, culture is the foundation of how we work. You’ll join a team that values:

• Teamwork and continuous improvement
• Transparency and open communication
• Community involvement and volunteerism
• Exceptional customer service

These values shape how we support customers, collaborate with colleagues, and serve our community.

This part-time role includes:

• Health, dental, and vision insurance
• Competitive pay and paid time-off
• Paid time-off to volunteer
• Professional development and growth opportunities
• A supportive workplace rooted in respect and purpose

Joining our Algoma team means becoming part of a community-centered organization where your work truly matters. You’ll build relationships, support customers through important financial moments, and contribute to a mission that makes a real difference.