Business Assistant

Business Assistant (Full-Time)

Black River Family Dentistry, a Cherry Tree Dental Office | Black River Falls, WI

Black River Family Dentistry is looking for a friendly, organized, and patient‑focused Business Assistant to join our front office team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.

• Competitive compensation
• Health Insurance - significant employer contributions towards monthly premiums
• Dental Insurance (employer-paid)
• Vision Insurance
• Basic life & long-term disability insurance (employer-paid)
• 401(k) employer contribution
• Up to 3 weeks of PTO in your first year
• Paid holidays
• Continuing education opportunities
• Employee referral bonus program
• A supportive, team-oriented environment

As a Business Assistant, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.

Your responsibilities will include:

• Greeting and assisting patients in person and over the phone
• Scheduling, confirming, and managing appointments
• Verifying insurance benefits and coverage
• Posting accurate patient and insurance payments
• Reviewing treatment plans and explaining next steps clearly
• Maintaining accurate, confidential patient records

• High school diploma or equivalent
• Dental or medical office experience preferred (not required)
• Strong multitasking and leadership abilities
• Positive, professional communication skills
• Excellent customer service and attention to detail
• A team‑oriented mindset

• Monday: 8:00am – 4:30pm
• Tuesday: 8:00am – 4:30pm
• Wednesday: 8:00am – 4:30pm
• Thursday: 8:00am – 4:30pm

Nestled in the scenic beauty of west-central Wisconsin, Black River Falls offers small-town charm with access to outdoor adventures like hiking, fishing, and snowmobiling. With a welcoming community, quality schools, and a relaxed pace of life, it’s a great place to build a career and enjoy a balanced lifestyle.