Patient Care Coordinator – Honest Teeth

Patient Care Coordinator – Honest Teeth Dentistry

Elm Grove, WI | Full-Time

At Honest Teeth Dentistry we believe healthcare is about connection, not transactions. We have been serving families in Elm Grove for over a decade, blending modern dentistry with a warm, family-centered environment.

We're seeking a Patient Care Coordinator to be a welcoming face and voice of our practice. Your role will be to support patients through every step of their visit—ensuring they feel seen, heard, and valued.

Responsibilities:

• Welcome and check in patients with warmth and professionalism
• Manage scheduling of new patients, recalls, and treatment follow-ups
• Verify insurance, collect co-pays, and maintain accurate patient records
• Communicate treatment plans clearly and support patient understanding
• Use technology (dental software, tablets, digital forms) to streamline processes
• Help maintain a clean, organized, and inviting reception area
• Collaborate with the Office Manager and clinical team to keep the day running smoothly
• Stay compliant with HIPAA and OSHA regulations

Requirements:

• 6 months minimum dental experience is required
• Excellent communication and organizational skills
• Comfort with technology and willingness to learn new systems
• A compassionate, patient-first mindset
• Experience with Open Dental is a plus

Benefits:
Competitive hourly pay + bonuses Health & dental benefits Paid time off CE/training opportunities A supportive, team-first environment