Client Lifecycle Management Expert; f​/m​/x

Position: Client Lifecycle Management Expert (f/m/x)
Location: Luxemburg

Client Lifecycle Management Expert (f/m/x)

Job :

R0410970 Full/Part-Time:
Full-time Regular/Temporary:
Regular Listed:

Location:

Luxemburg

Position Overview

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people - in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world - be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management division.

Together we can make a great impact for our clients home and abroad, securing their lasting success and financial security.

As a Client Lifecycle Management Expert, you play a pivotal role in ensuring a smooth, compliant, and client‑centric experience throughout the entire client lifecycle. You act as a trusted specialist and key interface between Relationship Managers, Compliance/AFC functions, and our clients, ensuring that onboarding and KYC processes are executed efficiently, accurately, and to the highest regulatory standards.

Responsibilities

* Act as the primary point of contact for Client Relationship Managers throughout the client lifecycle.

* Review required AML, tax, regulatory, and onboarding documentation for Luxembourg PB booking center.

* Conduct and manage onboarding and KYC review process end to end

* Perform Quality Assurance checks on cases prepared by colleagues to ensure accuracy and compliance.

* Complete periodic or event‑driven KYC reviews in line with policies and regulatory requirements in a timely manner escalating issues where needed.

* Act as a subject‑matter expert for systems, processes, regulatory topics, and drive continuous improvement initiatives.

* Partner closely with Compliance, AFC, Tax, and Front Office teams to ensure high‑quality client experience.

Skills

* 10 + years of experience in complex Onboarding, KYC, or AML environments, with knowledge of AML/KYC regulations.

* Proven experience in managerial roles with active involvement in strategic decision‑making processes.

* Understanding of bank processes, policies, products, and regulatory frameworks.

* Excellent communication, analytical thinking, and a client‑centric mindset.

* High attention to detail, strong problem‑solving skills, and ability to multitask in a dynamic environment.

* Positive, solution‑oriented, proactive working style.

* Specialist knowledge in QI/FATCA, CRS, process optimization, or project management.

* Strong English communication skills (advanced level or above).

* Driven personality with a project‑management mindset and experience; consulting experience is an advantage.

The successful candidate will be asked to present a recent criminal record.

Well-being & Benefits:

* Emotionally and mentally balanced:

We support you in maintaining good mental health. Benefit from initiatives such as training events, counseling and support in difficult life situations and a culture where you can openly speak about mental health. Reach out to our Mental Health First Aiders.

* Physically thriving:

We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. We offer an in-house gym, standing desks, medical check-ups and promote healthier ways of working.

* Socially connected:

We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being. Our local benefits vary from different types of leave, sports groups to engage with colleagues while keeping physically active and a hybrid working model.

* Financially secure:

We support you to meet personal financial goals during your active career and for the future. Thus, we offer two pension contribution plans, a worldwide accident insurance, private insurance discounts, special conditions as a Deutsche Bank employee with several retail banks in Luxembourg, public transportation reimbursement, lunch voucher scheme, company car participation, as well as a Corporate Benefits platform.

Wir streben eine Unternehmenskultur an, in der wir gemeinsam jeden Tag das Beste geben. Dazu gehören verantwortungsvolles Handeln, wirtschaftliches Denken, Initiative ergreifen und zielgerichtete Zusammenarbeit.

Gemeinsam teilen und feiern wir die Erfolge unserer Mitarbeiter
* innen. Gemeinsam sind wir die Deutsche Bank Gruppe.

Wir begrüßen Bewerbungen von allen Menschen und fördern ein positives, faires und integratives Arbeitsumfeld.