Loan Processor-Commercial & Ag Emphasis

Job Summary

This position is responsible for preparing complete loan documentation and system support work for new and renewed loans, including but not limited to record data input, maintenance of various systems, monitoring the accuracy of loan reports, preparing loan documentation, filing and perfection of the Bank’s collateral. The individual must have a strong understanding of the Bank’s core loan system, loan documentation software, and other supporting systems such as the Bank’s tickler tracking software, flood certification website, Credit Bureau provider, WDFI’s UCC name/lien searches, etc.

Must be able to respond to customer inquiries regarding loan balances, payoffs, payments, and requirements of loan(s). Provide administrative support for lenders and ensure follow‑up of incomplete loan file items is completed.

None

• Establishing and processing new loans and renewals, complete loan data entries, prepare and send loan deferments, assist customers with loan payments, miscellaneous support as assigned.
• Review new/existing loan documentation for accuracy and completeness. Ensure proper and adequate collateral paperwork is perfected. This includes ensuring UCC filings are renewed timely and mortgage paperwork is recorded timely.
• Maintain a strong understanding of the bank’s loan policy and procedures.
• Prepares necessary disclosures in accordance with the regulatory requirements, including content and timing.
• Helps promote a culture of regulatory compliance and safe and sound financial practices.
• Knows and strictly follows all security, compliance, regulatory, internal control procedures, policies, and laws.
• Be aware of and support the Bank’s efforts in meeting the Community Reinvestment Act (CRA).
• Provide loan administration by preparing loan documentation, scanning, and indexing loan files to the bank's imaging software, assist and perform general administrative duties for lenders, provide assistance to the Loan Operations Manager.
• Completing documentation for FSA Guarantees. If the loan is to be sold responsible for locking the rate with Farmer Mac timely and providing paperwork to sell. Complete monthly reporting of payment to Conterra for all loans sold to Farmer Mac.
• Support and assist in the follow‑up of all incomplete loan file work for the Bank’s commercial and ag loan customers via tracking and monitoring of items for the completion of each loan file.
• Work with the Bank’s HMDA and/or Compliance Officer for providing accurate information for the quarterly tracking report and annual required HMDA submission to the government.
• General administrative support work is a major part of this position and includes letter coordination; routine filing of loan documents and correspondence; follow‑up phone calls on missing support documents; and other duties as assigned.
• All work completed for the Bank both in the loan support area, and other areas of the Bank, will follow established policies and operating procedures, which are consistent with the Bank’s overall policies and operating objectives.
• When appropriate and opportunity arises, sell Bank products and services by clarifying customer’s needs, validating services being delivered, presenting features and benefits, and closing by asking for the business.
• Treat all customer inquiries, questions and complaints with respect and follow through.
• Maintain the Bank’s goal to be accessible to the customer and always provide premium service.
• Be a team player. Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, co‑workers and managers.
• Maintain a high level of ethical behavior within the banking profession.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to prepare reports based on direction, general business correspondence, and daily task procedures, as…