Branch Banking Assistant Leader

Position Title

Branch Banking Assistant Leader

Bayside, NY 11364

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity and client experience excellence, with a focus on reputational success in the community.

• Business Performance:
  Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non‑interest income). Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiatives.
• Sales Leadership and
  
  Coaching:
  
  Support coaching, development, and mentorship of team members. Actively support execution of partner‑produced sales and marketing initiatives. Reinforce training, development, and coaching to branch teams on our mission and how to effectively engage in our broader communities and customers to deliver against performance targets.
• Talent Management:
  Assist Branch Banking Leader with employment, performance evaluations, staff development/training, disciplinary actions, succession planning, and ensuring staff compliance with compliance requirements.
• Client
  
  Experience:
  
  Deliver client engagement and education using available tools and systems. Foster a culture focused on exceptional client experience with commitment to mission and purpose.
• Risk Management:
  
  Identify and mitigate reputational, regulatory, employee, and client risks; help team members understand and adhere to bank policies and regulations; meet operational excellence standards.

Performs special projects, additional duties and responsibilities as required; consistently adheres to regulatory and compliance policies and standards; maintains compliance with applicable federal, state, and local laws and regulations.

• Education level required:
  High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 2+ years of branch sales experience; experience with a variety of banking products; experience with banking risk management.

• Education level preferred:
  Undergraduate Degree (4 years or equivalent) or equivalent experience.
• 4+ years of branch banking and/or financial institution sales experience.
• Experience in a leadership role.

• Creating Diverse and Cohesive Teams.
• Education, Coaching, and Teaching.
• Creating followship.
• Objectively evaluating talent.
• Creating accountability.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross‑functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving, or infrequent lifting.

Pay Range: $20.87 – $35.74 per hour.

Flagstar is an Equal Opportunity Employer. We are committed to providing clear and accurate compensation information in accordance with applicable laws. For more information:  Member FDIC/Equal Housing Lender.