Esthetician, Kohler Waters Spa

Esthetician, Kohler Waters Spa

Work Mode:
Onsite

Location:

Kohler, WI

Opportunity:
The primary focus is to support the commitment to customer care by efficiently and effectively providing the highest level of service. Must have excellent working knowledge of all services, products and procedures within the spa. Together they will strive to ensure our guest's comfort and satisfaction. Our goal is to exceed our guests' expectations every time they visit our spa.

This is a casual part-time position working weekdays and weekends. Shifts vary from 8:00am - 8:00 pm.

To provide the highest level of internal and external customer service set forth by the Kohler Waters Spas and Forbes. Team members are responsible for upholding consistency in all standards. A direct line of communication will be on-going among fellow associates regarding needs and concerns. A professional demeanor must be presented at all times.

Every Esthetician is responsible for:

• Meeting and greeting guests with professionalism
• Maintaining cleanliness standards of all areas within the spa including treatment rooms, public areas, and back-of-house areas
• Using proper verbiage at all times
• Upholding and maintaining set uniform and grooming standards
• Knowledge of spa services and amenities
• Knowledge of emergency procedures
• Providing the highest level of technical service and adherence to SOP's
• Meeting agreed upon retail sales goals by educating guests on at home care
• Sales goals set depending on department and retail to service percentage
• Maintaining continuing education criteria based on State of Wisconsin or Illinois requirement