Admitting Representative Alma

Summary

The essential functions of this position include, but are not limited to: registering all new patients, obtaining the necessary information from them upon arrival; functioning as an operator for the entire hospital and as an answering service for physicians; also performs general clerical duties; other functions that may be assigned.

• Completes registration of incoming patients (25%).
• Knows insurances and how they interact with one another; knows basic reimbursement and ability to explain it to the public (25%).
• Performs duties of the physician answering service (25%).
• Maintains appropriate files and records (25%).

• Functions as the medical center operator.
• Performs general department clerical duties.
• Knows requirements for consent for treatment and knowledge of guardianship as well as Mental Health Consent.
• Ability to handle effectively multiple tasks simultaneously.
• Appropriately maintains department and physician on‑call schedule.
• Respond appropriately to alarms located at switchboard.
• Appropriately assign beds and works closely with nursing and accurate census at any given time.
• Participates and attends meetings as required; accurate and complete demographic information is obtained to ensure integrity of database.
• Acts as a patient advocate, crossing multi-disciplinary lines to meet patient needs.
• Give activity report to next shift of on‑call changes, situations in ER, House Manager, etc.
• Demonstrates competency in Infection Prevention and Control Practices and Policies.
• Other duties as assigned.
• My Michigan Health is a technology-driven organization and employees need to demonstrate competency in Microsoft® Windows.
• An employee may be required to participate in further learning opportunities offered by My Michigan Health.

High school diploma or equivalent. (

Education:

HIGH). (

Education Specialization:

GENSTUDY). Essential: true.

• Interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
• Mandatory OSHA training must also be completed annually according to the Exposure Control Plan.

• Exposure to stressful situations, including those involving public contact, as well as trauma, grief and death.
• Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
• Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
• Overall vision and hearing is necessary with or without assisted device(s).
• Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
• Some exposure to blood borne pathogens and other potentially infectious material. Must follow My Michigan Health blood borne pathogen and TB testing as required.
• Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
• Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
• Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.

Equivalent

Experience:

Knowledge of medical terminology preferred. Experience with computers and insurance preferred.