Dietary Services Manager​/Evening

Dietary Services Manager

Trust, engagement, competence, respect and passion – these are the values under which North Shore Healthcare operates every day. Our dedicated team of professionals strive to deliver quality care to our residents and their families. We are one of the leading employers and providers of post-acute care in the Midwest and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment and having opportunities to grow in your career, North Shore Healthcare is the Right Choice for you.

Responsible for the overall management of the Dietary Services department. Follows the resident care plan for nutritional meals according to the physician orders. Supervises the dietary personnel ensuring Federal/State regulatory compliance and adherence to center policies and procedures.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Recruits, interviews, hires, trains, coaches, evaluates, disciplines and, when necessary, terminates departmental employees. Maintains working knowledge of budgeting and working within its confines. Monitors labor management/control including staff schedules. Understands nutritional requirements for the resident population and menu options and availability. Interacts with customers to ensure their satisfaction.

Reviews and assures menus are served as written (regular and therapeutic) and substitutions per policy with Registered Dietitian (RD) approval. Assures that foods are prepared according to production schedules, menus, and standardized recipes. Coordinate with RD to complete nutritional assessments on residents within required time frames. Attends Care Plan meetings per policy (as needed). Monitors weight gains/losses and communicates/coordinates any concerns with RD/Clinical team.

Audits meal services to assure compliance with systems, policies and procedures, including, not limited to: mealtimes are posted and monitored for compliance; planned menus, diets, and portion control are followed; dining experience of residents is positive and hospitable; staff are trained regularly on proper dining room service; receiving/storage meets Center and regulatory standards. Completes other audits as directed. In-services staff as indicated (Cooks meeting and all staff as needed).

Ensures proper storage and handling of food in center upon hire, annually, and as needed. Temperature logs and cleanliness are maintained for all equipment. Personal hygiene practices in place. Food safety and correct temperatures are maintained documented per policy and CMS/state regulation. Completes training with all dietary staff upon hire and annually. Protects food in all phases of preparation, holding, service, cooking, and transportation, using HACCP Guidelines.

Complies with laws and regulations applicable to position and acts in accordance with Center's Compliance Program. Attends and participates in in-service training, quality assurance/performance improvement ("QAPI") committees and other meetings as scheduled and directed. Knows and follows center rules. Follows center dress and hygiene policies. Demonstrates proper use of equipment. Reports equipment needs or repairs. Follows center smoking policies. Reports and documents any incidents or accidents of residents, staff, or visitors to the appropriate center personnel.

Reports all hazardous conditions/equipment to Supervisor. Performs duties, which may include transportation of residents, as assigned in Center Disaster Plan. Understands and maintains disaster plan for dietary department not limited to the following Menu (including consistencies), water, disposables, and stock. Protective equipment. Necessary equipment. Coordination with the department head team. Uses required protective equipment. Follows infection control standards, policies and procedures.

Resident Rights. Knows Resident Rights. Helps the residents/patients exercise and/or protect their rights. Reports resident/patient complaints to management. Maintains confidentiality of resident/patient information HIPAA. Follows and adheres to Center's policies and procedures implementing HIPAA requirements for the privacy and security of protected health information. Uses and/or discloses only minimum amount of Protected Health Information necessary to complete assigned tasks. Reports all suspected violation of company's HIPAA policies or procedures to Center Privacy…