Clinical Coach

Description

The Manor is seeking compassionate, dependable, and team-oriented individuals to join our clinical team as Part-Time/Float Clinical Coach. This role is ideal for professionals looking for a flexible schedule while making a meaningful difference in the lives of individuals recovering from substance use and co-occurring mental health disorders.

As a Clinical Coach, you will play an essential role in creating a safe, structured, and supportive treatment environment. Working alongside therapists, medical providers, and fellow staff, you will provide day-to-day support, encouragement, and accountability to clients throughout their recovery journey.

• 1st: 7:00am-3:30pm
• 2nd: 3:00pm-11:00pm
• 3rd: 10:30pm-7:30am
• Shifts available for both Weekdays and Weekends

Clinical Coaches at The Manor provide direct support to clients and report to the clinical & medical team. Clinical Coaches play a critical role in the multidisciplinary team by mentoring, monitoring, and assisting our clients. Coaches are responsible for monitoring and documenting activities of clients and implementing the program schedule in accordance with The Manor’s policies and procedures.

• Provide direct support to clients through all stages of treatment, from stabilization to discharge.
• Successfully communicate and implement daily schedules for clients.
• Observe, document, and report on clients’ behavioral patterns, client questions, and/or concerns.
• Observe and monitor medication pass, assist clients in selecting appropriate PRN (“as needed”) medications based on indications in EMR, screen clients’ vital signs prior to giving medications, assist clients in obtaining appropriate medication information when requested, documenting medication administration accurately.
• Assist with intake process, including searching client's personal belongings with client permission.
• Support medical team in obtaining vitals, screen clients with CIWA/COWS tools while undergoing stabilization phase of treatment.
• Assist in completing required forms with clients, such as release of information, recurring reports, outcome measurements, and medication consents.
• Collect, document, and report on urine drug screens and breathalyzer testing.
• Provide transportation to clients in facility vehicles, within the scope of daily operations.
• Maintain and update accurate records of client related data in the electronic medical record within required documentation time frames and in accordance with treatment plans and goals.
• Maintain a visible presence at the facility and observe patient activity as a representative of the treatment staff.
• Maintain high standards of ethical and professional conduct and adhere strictly to confidentiality requirements. Comply with Manor’s procedures, maintain healthy work culture, and establish a therapeutic milieu.
• Help keep a clean and safe environment for clients and staff members by adhering to established standards of hygiene and universal infection control.
• Participate in WI state-required and internal continuing education.
• Other tasks as assigned.

Requirements

• Ability to appropriately communicate with clients and co-workers about abstinence-based recovery in accordance with The Manor’s philosophy. This includes a willingness and ability to not discuss alcohol or substance use with co-workers or clients unless in the context of recovery.
• Willingness to understand and speak in a positive light about abstinence-based recovery programs, including 12-step, SMART Recovery, Dharma Recovery, etc.
• Perform job duties in a manner consistent with The Manor’s treatment goals and expectations, which includes abstinence-based recovery only.
• Strong interpersonal skills and ability to communicate…