House Attendant

House Attendant at the beautiful Abbey Resort JOB SUMMARY

As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at an all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time.

The House Attendant plays a crucial role in maintaining the cleanliness and orderliness of the hotel’s public areas and guest rooms. This position involves supporting the housekeeping team by performing various tasks to ensure a welcoming and clean environment for guests.

• Familiarity with HotSOS application desirable
• Must be at least 18 years of age.
• Neat, pleasant personality.
• Ability to work on feet for an extended period of time.
• Ability to communicate effectively.
• Ability to read room numbers, dates and basic instructions.

• Perform daily cleaning of public areas, including lobbies, hallways, and restrooms.
• Assist in the cleaning and maintenance of guest rooms as needed.
• Ensure all areas are well‑stocked with necessary supplies (toilet paper, soap, sheets, towels, etc.).
• Assist housekeepers with room turnovers and special requests.
• Transport linen, towels, and cleaning supplies to designated areas.
• Help with the organization and storage of housekeeping supplies.
• Report any maintenance issues or safety hazards to the appropriate personnel.
• Utilize a mobile device through‑out each shift that displays work orders for your section.

• Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
• Participate in team meetings and training sessions as needed
• Respond promptly to guest requests and inquiries in a friendly manner
• Perform other related duties as requested by the Housekeeping Supervisor, or Housekeeping Manager.
• Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours

Indoor work with hard and carpeted surfaces. Occasional outdoor work. Good ventilation with artificial lighting.

Explore everything a career in hospitality has to offer when you join the team at The Abbey Resort. We aim to hire individuals who are ready and committed to a "Can Do" Attitude by creating memorable experiences in the lives of all we serve.

As part of the Abbey Resort family, you will have the opportunity to join an incredibly talented team with great benefits and opportunities for growth and advancement both in our resort and at our sister properties worldwide.

• Employee discounts on property and at other First Hospitality properties
• Guest room discounts for friends and family
• Free meals with every shift
• On the job training
• Welcoming and supportive global network
• Medical, dental, and life insurance, 401K and more for full‑time employees
• Dental, Vision, and Teladoc benefits for part‑time employees