Room Attendant

Room Attendant

Position:
Room Attendant Salary: $16.00/ Hourly

Location:

Resort Division

Reports to:

Housekeeping Coordinator

• Clean and prepare hotel rooms following established procedures, including making beds, dusting, vacuuming, cleaning bathrooms, and arranging furniture.
• Attend all required training sessions and meetings.
• Adhere to all North Star Mohican Casino Resort and Hotel Department rules, regulations, and policies.
• Participate in employee random drug testing program.
• Maintain a professional appearance by wearing the approved departmental uniform.
• Collect soiled linens and towels and ensure their proper disposal.
• Report and complete Maintenance Repair Request Forms for issues such as burned-out light bulbs or slow drains; notify supervisors of any damage or unsafe conditions.
• Replenish room supplies including amenities and stationery.
• Restock and clean housekeeping carts, linen supply closets, and report any items left behind by guests to the Lost and Found.
• Clean and vacuum the area outside of guest rooms and follow proper procedures before entering guest rooms.
• Deliver special items requested by guests (e.g., ironing boards, baby cribs) and log these deliveries.
• Maintain a high standard of cleanliness and safety in all areas of responsibility.
• Crosstrain to assist in the laundry room and perform deep cleaning as needed.
• Familiarize yourself with the resort's amenities and services to provide comprehensive information to guests.

• High School Diploma or GED preferred. Required if 19 years or under.
• Courteous and friendly demeanor with strong guest service skills.
• Previous hotel housekeeping experience is preferred but not required; on-the-job training will be provided.
• Ability to clean 8-12 rooms in an eight-hour shift.
• Good communication skills and ability to interact with a diverse range of guests and staff.
• Must be able to follow directions and comprehend material safety data sheets.
• Flexibility to work all shifts, including weekends and holidays.
• Must pass pre-employment drug screening, health screening, and background check.
• At least 18 years of age.

• Must adhere to all workplace policies, procedures, and legal requirements.
• Demonstrate a positive attitude and willingness to contribute to a teamwork structure.
• The duties listed are not exhaustive and may be adjusted based on departmental needs.

• Must constant hand movements, walking, and standing; may include kneeling, crouching, and bending.
• Occasional lifting and moving up to 60 pounds; pushing/pulling a 75-pound cart.
• Specific vision requirements include close vision, distance vision, color vision, peripheral vision, and depth perception.
• Work performed in a casino environment with a higher noise level.
• A smoke-free environment with varied nose and dust levels, depending upon area/location.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.