Resort Guest Experience Leader
Job in
Wisconsin Dells, Columbia County, Wisconsin, 53965, USA
Listed on 2026-08-28
Listing for:
Kalahari-Resorts-
Full Time
position Listed on 2026-08-28
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Hospitality & Tourism, Resort/Retreat
Job Description & How to Apply Below
Kalahari Resorts & Conventions in Wisconsin Dells, WI is seeking a Guest Service Manager to lead resort-wide front desk, bell staff, concierge, Emerald Lounge VIP, and valet services. Partner with the Front Office Manager and Director of Guest Services to deliver an elevated guest experience and a welcoming atmosphere for all guests.
You will mentor and train teams, oversee daily operations, handle guest concerns, and drive staffing and performance metrics while collaborating with other
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