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Front Desk Rotation
Job in
Wisconsin Dells, Columbia County, Wisconsin, 53965, USA
Listed on 2026-09-28
Listing for:
APK Cultural Exchange
Full Time
position Listed on 2026-09-28
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Front Desk Rotational.
mpus Water & Theme Park Resort, we value every one of our employees; take great pride in acknowledging our staff . During your program, you will rotate around different Front Desk areas. Your responsibilities include but are not limited to:
- Reports to the Front Desk Manager.
- Assuring friendly, courteous and accurate check-in and check-out of room guests.
- Answering the phone professionally, courteously, and responding to questions with accurate and current information.
- Directing all incoming calls swiftly and correctly.
- Competent knowledge of the property, local attractions and current activities.
- Promote friendly, courteous, superior customer service.
- Taking room reservations and cancellations in a highly efficient and friendly manner while capturing all pertinent information
- Will be responsible for handling a high volume of cash, credit and sales transactions
- Keep front desk area and own station neat, tidy, and clean
- Monitor guest safety and service issues to provide the safest and most customer-oriented environment
- Responsible for assisting and monitoring of room availability, maintenance and housekeeping issues and communication those to housekeeping in a timely and efficient manner
- Other duties as assigned
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