HR Assistant & Receptionist

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Full Time Dousman, WI, US

3 days ago Requisition

Dousman Campus | Full-Time |

Lad Lake is looking for an organized, welcoming, and highly dependable HR Assistant / Dousman Campus Receptionist to join our Human Resources team.

This is a unique role for someone who enjoys both people and details
.

You will be the welcoming face of our Dousman campus—greeting candidates, employees, families, visitors, vendors, and community partners—and an important member of our HR team, helping keep the systems, records, and processes behind our employee experience running smoothly.

Some moments you'll be helping a nervous candidate find their interview. Others you'll be updating an employee record, coordinating new-hire paperwork, scheduling a training, answering an employee's question, or making sure our files are ready for an audit.

If you like being the person who knows what needs to happen, keeps things organized, and helps people get where they need to go
, you may love this role.

You'll be a primary point of contact for our Dousman campus. You'll welcome visitors, answer and route calls, help people navigate our multi-building campus, receive deliveries, and make sure people get connected to the right place.

We want everyone who interacts with you to experience Lad Lake as professional, welcoming, responsive, and organized.

You'll help maintain personnel files, update employee information in our HR system, prepare documents, process routine employee changes, and make sure important HR details don't fall through the cracks.

Accuracy, confidentiality, and follow-through matter.

You'll support our recruiting and onboarding process by scheduling interviews, communicating with candidates, coordinating background checks and pre-employment requirements, preparing new-hire materials, and supporting onboarding logistics.

You'll often be one of the first people a future employee meets at Lad Lake—and you'll help make that experience a good one.

You'll maintain training records, assist with training logistics and reminders, organize required documentation, and help HR prepare for licensing, accreditation, regulatory, and other audits.

Employees will come to you with questions. Sometimes you'll know the answer; other times you'll connect them with the right member of our HR team.

Either way, they'll know someone is helping them.

Genuinely enjoy helping people.

Are warm and approachable while still being professional.

Notice details other people miss.

Follow through without needing repeated reminders.

Can manage a ringing phone, a visitor at the desk, and an HR deadline without losing your cool.

Understand that confidential information stays confidential.

Like creating order and improving how things work.

Are comfortable learning new systems and technology.

Can figure out what you can handle yourself and when something needs to be escalated.

Want to be part of an HR team that is building something—not simply maintaining paperwork.

How we do the work matters just as much as what we accomplish.

Our THRIVE behaviors guide how we work with one another and the youth and families we serve:

Trust Through Transparency — Communicate clearly and honestly.

Hold with Heart and Backbone —…