IT Technician – Intern
Job in
Nekoosa, Wood County, Wisconsin, 54457, USA
Listed on 2026-07-30
Listing for:
Jobtailor
Apprenticeship/Internship
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
IT Support, Technical Support, Desktop Support, HelpDesk/Support
Job Description & How to Apply Below
- Provide technical break/fix support of all desktops, laptops and printers on the Domtar Business network
- Utilize the internal IT Ticketing Tool to resolve incidents and change requests in a timely manner
- Promote IT Cyber Security best practices on a daily basis via your actions and your communication
- Ensure hardware assets are updated in the Asset Management System following the standard Domtar procedures
- Help support Tier 1 hardware break-fix services on PCs, Laptops, Network Printers, Servers, etc.
- Help support Tier 1 IMAC (installs, moves, adds, changes) services: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, Laptops, Printers, Wireless Handhelds, etc.
- Help support Tier 1 support services installing and troubleshooting hardware, software, and networks; perform preventive maintenance activities
- 2+ years work experience in a technical support role with a demonstrated history of achievement and progression utilizing their technical skills to support various technologies and systems, or Associate degree in Information Technology or related field
- 2+ years of IT related troubleshooting skills (Desktop, Printer, Network etc.)
- 2+ years experience using Windows OS (WinXP, Win7, Win8 etc.)
- 2+ years of Microsoft experience
- 2+ years’ experience with using remote support tools
- Printer Troubleshooting and Installation experience
Demonstrates expertise in technical support, including troubleshooting and installation of desktops, laptops, and printers, while promoting IT Cyber Security best practices. Proficient in utilizing IT ticketing tools and managing hardware assets effectively.
Highest-signal resume keywords- Technical Support Experience
- Windows OS Proficiency
- Printer Troubleshooting
- Remote Support Tools
- IT Cyber Security Best Practices
- Technical Support
- Troubleshooting
- Hardware Installation
- Preventive Maintenance
- Asset Management
- IMAC Services
- Network Support
- Desktop Support
- Printer Installation
- Microsoft Experience
- Cyber Security
- Asset Management System
- Tier 1 Support
- Hardware Deployment
- Technical Support Role
- IT Ticketing Tool
- Remote Support Tools
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