IT

Job Details

Job Location:

Chula Vista Resort - Wisconsin Dells, WI 53965

Position Type:
Full Time

Job Category:
Information Technology

• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Oversee the daily performance of computer systems.
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Develop training materials and procedures, or train users in the proper use of hardware or software.
• Refer major hardware or software problems or defective products to vendors or technicians for service.
• Enter commands and observe system functioning to verify correct operations and detect errors.
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Prepare evaluations of software or hardware, and recommend improvements or upgrades.
• Confer with staff, users, and management to establish requirements for new systems or modifications.
• Modify and customize commercial programs for internal needs.
• Inspect equipment and read order sheets to prepare for delivery to users.

• Required:
  
  High School Diploma
• Preferred:
  College or IT certifications

(None specified)

• Lifting and carrying:
  The ability to lift or carry items of 50 pounds with or without reasonable accommodations.
• Climbing:
  The ability to climb ladders, scaffolds, or stairs.
• Working in confined spaces:
  The ability to work in confined spaces.
• Responding to sounds:
  The ability to respond quickly to sounds.
• Manual dexterity:
  The ability to use fine motor abilities for detailed tasks, such as handling small or delicate objects.
• Balance and coordination:
  The ability to ensure stability during task performance, such as executing precise movements.
• Hearing:
  The ability to hear, understand, and distinguish speech and/or other sounds.
• Vision:
  The ability to see clearly at approximately 20 inches or less (near visual acuity) and at 20 feet or more (far visual acuity).