Manager, Parts -Data Centers

Location: North Prairie

We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

The Parts Manager, Data Centers owns the end‑to‑end parts business for industrial standby and prime-power generator sets serving hyperscale, cloud, and enterprise data centers. This role ensures parts availability, pricing integrity, and order accuracy across OEM channels and independent dealer channels, optimizing fill rates and lead times for mission‑critical customers. The manager partners closely with Supply Chain, Service, Field Operations, and Channel Sales to forecast demand, manage inventory, improve dealer experience, and drive profitable growth in the aftermarket portfolio.

Minimum Qualifications:

Bachelor’s Degree or equivalent experience5 years of parts experience3 years of leadership experience

Preferred Qualifications:

Bachelor’s degree in Supply Chain, Operations, Engineering, or Business; APICS/ASCM (CPIM/CSCP) a plus.

Lean/Six Sigma certification or demonstrated CI project leadership.

Experience launching digital parts portals or dealer EDI integrations.

Warranty and core management exposure.

Experience supporting mission‑critical customers (e.g., data center, healthcare, utilities, or oil & gas).Prior responsibility for dealer/distributor channels or multi‑site parts networks.

Proficiency with ERP/MRP (e.g., SAP, Oracle, Infor, Microsoft Dynamics), demand planning, and pricing tools.

Strong data skills:
Excel/Sheets (pivot tables, lookups), and familiarity with BI (Power BI/Tableau).Knowledge of generator sets, diesel/natural gas engines, switch gear, and related electrical/mechanical components.

Working knowledge of trade compliance and hazmat shipping.

Job Responsibilities:

Demand, Inventory & Fulfillment Build and maintain a rolling 12–18‑month parts demand forecast for generator platforms, engines, switch gear components, and consumables (filters, belts, coolant, batteries).Set and maintain min/max and safety stock parameters by site, with differentiation for data center SLAs and critical spares.

Manage order promising (ATP/CTP), backorder recovery, and expedite workflows to protect uptime for Tier‑1 customers.

Execute inventory health routines: excess/obsolete (E&O) reviews, dead stock liquidation, and shelf‑life control.

Lead cycle counts and annual physical inventory; reconcile variances with Finance.

Supplier & OEM Coordination Coordinate with OEMs and tier‑2 suppliers on lead times, MOQs, last‑time‑buy decisions, and engineering changes (ECOs) affecting parts supersessions.

Drive cost reduction and availability improvements through vendor performance scorecards and corrective action plans.

Dealer Channel Management Serve as primary parts operations liaison to independent dealer channels: onboarding, training on parts portals, pricing, order procedures, and RMA processes.

Establish dealer SLAs (response time, fill rate, RMA turnaround) and monitor compliance.

Pricing, Margin & Portfolio Own price lists, discount structures, and dealer programs; execute periodic margin reviews and competitive benchmarking.

Partner with Product Management on service kits (PM kits, overhaul kits), NPI service readiness, and supersession strategies.

Approve substitutions and alternates in alignment with warranty and compliance requirements.

Customer & Field Support Resolve escalations on urgent data center outages, critical spares, and warranty parts adjudication.

Provide technical cross‑reference guidance; ensure documentation accuracy (BOMs, drawings, compatibility notes).Systems, Data & Continuous Improvement Administer parts master data (attributes, UoM, lead time, harmonized codes) and ensure ERP/MRP integrity.

Monitor KPIs (see below) and run weekly tiered reviews; drive root‑cause analysis and Kaizen projects.

Champion digital parts portal enhancements and EDI/API integrations with dealers.

Compliance & Safety Ensure compliance with trade controls (ITAR/EAR, export…