Operations Manager

Position Title

Operations Manager

At Wilsonart, we don’t just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care. You’ll be surrounded by teammates who take pride in their work and look out for one another. You’ll have the chance to learn, grow and make a real impact.

And you’ll be part of a company that believes winning means helping you succeed at work and in life. We’re looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win sonart is seeking an Operations Manager for our new location in the Greater Vancouver area.

The warehouse is located in Abbotsford. Candidates must reside in daily commuting distance to the location or be willing to relocate.

The Operations Manager oversees all aspects of inventory management, warehouse operations, and logistics coordination to ensure efficient and safe handling of products and timely delivery to customers. This role involves managing inventory levels, supervising personnel, maintaining safety standards, negotiating freight rates, and coordinating customer service operations.

• Evaluate and maintain proper inventory levels for all products using automated computer system devices
• Manage supervisory personnel
• Oversee and manage company customer service and operating metrics
• Oversee and manage the company warehouse safety program. Ensure that the warehouse receives passing grades on all safety inspections and audits. Ensure all employees are completing monthly safety trainings
• Train personnel as necessary
• Negotiate common carrier freight rates
• Oversee performance of basic human resource functions
• Oversee customer order entry, billing and Accounts Receivables
• Plan the work assignments
• Oversee scheduling of customer orders via established routes & company delivery vehicles
• Assist the needs of the customer
• Perform other tasks as required
• Maintain accurate and up‑to‑date customer pricing records within ERP
• Read, interpret, process, and pack orders
• Check and place materials in the correct bin
• Check material against the manifest and report discrepancies

• Knowledge of the National Safety Code (NSC) and federal/provincial transportation regulations, provincial Occupational Health & Safety (OHS) regulations and applicable CSA safety standards, and other pertinent rules governing work standards
• Knowledge of inventory systems and product inventory
• Knowledge of warehousing and transportation functions
• Ability to communicate well in oral and written forms

• Education:
  
  Bachelor’s degree required or equivalent combination of education and experience; 1 year experience may substitute for 1 year of degree
• Experience:
  
  4+ years experience in operations management

Sitting in the same location or standing/walking; required to stoop, climb or lift light material (25‑50 lbs) or equipment

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

At Wilsonart, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $85,000 – $115,000.

Wilsonart is an Equal Opportunity / Affimative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Equal employment opportunity, including veterans and individuals with disabilities.

PI