Director-Aftermarket Parts and Service

Director, Global Aftermarket Parts & Service

Senior leader responsible for driving the global aftermarket business into a high‑growth, margin‑accretive, recurring revenue engine. Own the global P&L for parts and service agreements and deliver sustained revenue growth, margin expansion, and lifecycle value across the installed base.

• Deliver sustained revenue growth and profitability through strong commercial discipline and installed base monetization.
• Identify and capture new opportunities across parts, service, and lifecycle offerings.
• Drive alignment to sales targets, strategic priorities, and P&L performance globally.
• Lead global pricing strategy and governance to ensure competitiveness and margin expansion.
• Improve price realization and reduce discount leakage through analytics and structured policies.
• Monitor and manage margins, taking proactive action to protect and grow profitability.
• Improve customer retention and lifecycle value through scalable global programs.
• Lead commercial performance across North America and EMEA and scale growth in emerging markets.
• Optimize distributor and channel performance to improve sell‑through and market penetration.
• Establish clear KPIs, accountability, and alignment with partners and key accounts.
• Partner with Supply Chain to ensure parts availability, service levels, and inventory efficiency.
• Lead forecasting, planning, and performance management aligned to revenue, margin, and operational KPIs.
• Ensure execution of commercial strategy translates into measurable financial results.
• Build and lead a high‑performing global team focused on sales growth, accountability, and execution.
• Develop capabilities in pricing, analytics, and service sales to drive business impact.
• Foster a culture of data‑driven decision‑making, ownership, and continuous improvement.
• Implement standardized processes and digital tools (ERP, CRM, pricing systems) to enable scalable, data‑driven growth.
• Lead transformation toward a performance‑driven global aftermarket model.

• Bachelor’s degree required; MBA preferred.
• 10–15+ years of leadership experience with P&L ownership and proven revenue growth delivery.
• Demonstrated success in pricing strategy, margin expansion, and channel management.
• Experience scaling global or multi‑regional commercial operations, including distributor networks.
• Strong financial and business acumen, with a data‑driven and results‑oriented approach.

• Sustained revenue growth and margin improvement.
• Increased recurring revenue and service agreement penetration.
• Improved pricing discipline and profitability.
• Enhanced distributor performance and market share.
• Scalable, high‑performing global aftermarket organization.

The salary range for this position is $–$. The specific salary rate may be influenced by factors such as experience, education, and work location.

Rehlko offers a comprehensive total rewards program:

• Competitive compensation and benefits.
• Work‑life flexibility.
• Recognition and rewards.
• Development and career opportunities.
• A safe and inclusive workplace.

Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.

It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws.