Pricing Team Supervisor

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Full Time Exempt [Salaried] Management Union Grove, WI, US

2 days ago Requisition

Salary Range: $70,000.00 To $75,000.00 Annually

Summary

Custom Truck One Source is looking for a Package Pricing Team Supervisor to lead and grow our package pricing team. This is a working-supervisor role: the person in this position carries an active pricing workload while also directing the day-to-day work of the team, so candidates should be proficient in Salesforce and Power BI and possess strong design skills, particularly in Adobe InDesign and Photoshop, for creating high-quality, customer-facing quote materials.

Reporting directly to the Sales Operations Manager, this role is responsible for the overall accuracy, consistency, and throughput of the package pricing function, including quote sheet quality, selectable options management, and team performance. Success in this position requires someone who combines strong individual skills with the leadership ability to coach, prioritize, and guide the team toward greater efficiency and excellence in line with CTOS standards.

Essential Duties and Responsibilities:
Team Leadership

• Oversee the daily workflow of the package pricing team, assigning and prioritizing quote and pricing requests to balance workload and meet deadlines.
• Monitor team throughput, cycle time, and quality-control metrics; report on team performance and process health to the Sales Operations Manager.
• Review and spot-check team members’ quote sheets, pricing updates, and selectable-option changes for accuracy and brand consistency before finalization.
• Serve as the first point of escalation for pricing discrepancies, system issues, and conflicting priorities within the team.
• Grow and lead the team by training, onboarding, and mentoring team members, providing ongoing instruction on CTOS systems (Salesforce, M3, Power BI, Adobe InDesign, Photoshop, Adobe Express, , and other tools) as processes and product lines evolve.
• Provide input to the Sales Operations Manager on team members’ performance, development needs, and hiring or staffing decisions.
• Coordinate schedules and coverage across the team, including during absences and peak workload periods.
• Lead or facilitate regular team meetings to communicate priorities, process changes, and feedback from the Sales Operations Manager.
• Own and administer the package pricing team’s  board(s), including task structure, automations, and reporting views used to track workload and throughput.
• Champion continuous improvement within the team, identifying process bottlenecks and driving adoption of more efficient tools and workflows.

Essential Duties and Responsibilities:
Individual Contributor

• Personally maintain a share of the pricing and quote-sheet workload, modeling accuracy, quality, and turnaround standards for the team.
• Maintain proficiency across the full suite of CTOS systems used by the team, including Salesforce, M3, Power BI, Adobe InDesign, Photoshop, Adobe Express, and , staying current as tools and workflows evolve.
• Develop and continually build a working knowledge of CTOS product lines to support accurate pricing, quoting, and team guidance.
• Work in tandem with the Product team to create and refine quote templates, finalize quote details, and align on option and package offerings.
• Implement and maintain the integration between Salesforce CPQ and M3 systems.
• Collaborate with Product Managers, Estimation, and Production to monitor and update pricing and selectable options in Salesforce for accuracy and consistency.
• Create and maintain professional, branded quote sheets…