Quality Manager

Overview

At Masters Gallery Foods,
enhancing the lives of those we influence, whether our employees, our partners or individuals in our communities, is something we strive to do every day. After all,
we believe a positive impact is something to be proud of
, and is the foundation for everything we do. If you re looking for an opportunity to be empowered to be the best you can be at work or at home, you ve come to the right place. We offer a cooperative culture that is rich in ongoing career development and rooted in collaboration.

Masters Gallery Foods is proudly based in Wisconsin, and delivers the highest quality cheese products to our partners and customers. You will be supported and encouraged to make a difference
, and your dedication and passion is acknowledged and appreciated
. If you want to make a change and start where you can grow, you can at Masters Gallery Foods. Join us!

Quality Manager

As the Quality Manager, you will be responsible for developing, implementing, and maintaining quality systems, sanitation processes and procedures to ensure the highest level of quality and food safety standards.

• Establish and report quality metrics.
• Supervise Quality and Sanitation staff and coordinate Quality and Sanitation Departments with scheduling and staffing. Assist with hiring new Quality employees.
• Oversee Line Lead, Line Attendant, and Quality audits on quality checks and procedures including weight control, analyze data, and adjust as needed.
• Facilitate monthly SOP audits, review results and manage completion rate.
• Train new employees on HACCP, Food Safety Plan, GMP s, and assist with annual GMP review meeting.
• Monitor and coordinate the extended run process.
• Assist Operations in trouble shooting quality issues.
• Train and familiarize all employees with quality management and standards.
• Assist Operations with maintaining and issuing Non-Conformances.
• Oversee Quality Systems to satisfy internal and customer requirements to include process evaluations, sanitation programs, product labeling, product storage, and distribution.
• Manage quality agendas for the monthly meetings. Create Power Points and present as needed.
• Provide leadership, direction, and guidance to plant personnel by understanding regulatory, customer, and internal quality requirements.
• Assist in identifying and resolving customer complaints related to quality products.
• Lead and manage the Pest Control Program.
• Oversee the calibration program.
• Be a part of the audit process as needed and a backup including customer, third party, and regulatory audits.
• Create, review, implement controlled documents - SOP s, Work Instructions, Forms, Alchemy, and Redzone Production Management.
• Complete monthly plant audits and Internal BRC Audits. Document non-conformances and follow-up on corrective actions.
• Engage in a "Food Safety" culture and lead by example. Innovate food safety techniques and processes.
• Drive and lead the "Right the First Time" process control approach.
• Assist with Quality and Sanitation KPI s and trending.
• Monitor, review, and sign off as PCQI on preventative controls.
• Assist Continuous Improvement groups on projects.
• Manage internal and external assessment, corrective actions, and sustainability.
• Provide backup for Quality Supervisors, Quality Lead / Auditors, or Quality Technicians on an as needed basis.
• Perform other duties as assigned by the Senior Director of Manufacturing Operations, Vice President of Food Safety & Quality Systems, or the Director of Quality Systems.
• Perform customer tests and swabbing as needed.
• Oversee Sanitation Department.

• Bachelor Degree in Food Science, Quality Systems, or equivalent preferred. Yellow Belt Certification preferred.
• Quality Concepts, Lean Six Sigma-Measure and Analyze, Lean Six Sigma-Improve and Control, Lean Six Sigma-Implementation, Lean Manufacturing Overview, and ISO 9001 Internal Auditor are all preferred.
• Minimum of four years of experience in Quality and Sanitation in a food manufacturing environment is required.
• Ability to act as a direct liaison between general production and management regarding quality issues.
• Excellent knowledge of FDA, USDA, and WDA food safety regulations and inspection protocol.
• Knowledge of the ERP computer system, Red Zone Production Management, Alchemy, and Microsoft Office products.
• Ability to prioritize tasks and work independently and efficiently to meet deadlines.
• Excellent organizational and leadership skills.
• Excellent problem solving and analytical skills.
• Excellent oral and written communication skills.
• Ability to assess quality and be firm in decisions.

We re a company built on many values, among them are passion, integrity, and people, which means if you join Masters Gallery, you ll join a team brought together by enthusiasm, trust, and dedication. Beyond our commitment to offering exceptional products and customer service, Masters Gallery is committed to career development, flexibility, and fun at work.

To uphold those…