Senior Manual QA Engineer

About Free Balance

Free Balance is a purpose-led global technology company empowering governments to achieve transparent, accountable, and effective public financial management through its proprietary Free Balance Accountability Suite™, a comprehensive Government Resource Planning (GRP) solution designed exclusively for the public sector. With over 40 years of experience supporting governments worldwide, Free Balance drives digital transformation across the entire budget cycle - from policy-based budgeting and accounting to human resource management, performance measurement, treasury, and revenue management - all within a scalable, unified platform that supports fiscal transparency, citizen engagement, and data-driven decision-making.

As a Senior Manual QA Engineer, you will join a newly established Quality Assurance team responsible for ensuring the reliability, accuracy, and integrity of the Free Balance Accountability Suite™ across its 20+ functional modules used by national governments worldwide.

Position Summary

As a Senior Manual QA Engineer, you will serve as a core contributor to Free Balance’s quality practice, responsible for designing, executing, and maintaining comprehensive test coverage across the GRP platform. You will work closely with Developers, Functional Analysts, and the QA Lead to deliver structured test cases, perform regression testing, and ensure that each release meets defined quality standards before reaching government clients.

This role requires deep expertise in functional and end-to-end testing of enterprise web applications, strong analytical thinking, and the ability to understand complex government business workflows. You will contribute to building the QA knowledge base from the ground up, help define testing standards, and mentor other QA engineers as the team scales. The ideal candidate combines methodical attention to detail with a systems-level understanding of financial and administrative workflows (ERP systems testing is a big advantage), and thrives in an environment where process maturity is being actively built.

This role reports to the QA Lead and collaborates daily with Developers, Functional Analysts, and the Services Team.

Test Design & Execution

● Reproduce, isolate, and document defects with clear steps to reproduce expected vs. actual results, and environment details.

● Verify defect fixes and perform confirmation testing on resolved tickets before sign-off.

● Design, write, and maintain structured manual test cases for functional, regression, integration, and smoke testing across GRP application modules.

● Execute test cases against defined builds and environments, documenting results with precision in the test management system.

● Perform end-to-end and exploratory cross-module testing to validate business process flows including budgeting, expenditure, treasury, and revenue cycles.

Regression & Release Testing

● Execute structured regression test suites during sprint Code Freeze periods.

● Identify and assess the scope of regression testing based on risk level of sprint changes (financial modules, core workflow, UI/configuration).

● Provide QA sign-off with a written release assessment summarizing test coverage, findings, and outstanding risks.

● Maintain and continuously improve regression test libraries as new features and modules are added.

● Track regression trends across releases and report patterns to the QA Lead.

Defect Management

● Log defects in Mantis Bug Tracker with complete, reproducible information aligned with QA reporting standards.

● Triage incoming defect reports from the Service Team, reproducing on test environment, assess completeness, and request additional information where needed.

● Collaborate with developers on defect clarification, root cause discussion, and fix verification.

● Monitor defect lifecycle and escalate stale or misclassified tickets to the QA Lead.

● Contribute to defect metrics reporting and quality trend analysis.

Knowledge Base & Documentation

● Document testing procedures, module-specific test data requirements, and known system behaviors.

● Contribute to QA standards documentation including test…