Quality Manager
Listed on 2026-09-13
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Quality Assurance - QA/QC
Quality Control - QC Analysts/Managers, Regulatory Compliance Specialist, QA Specialist - Analyst/Manager, Quality Engineering
Company Description I-K-I Manufacturing is a respected contract packager and industry leader that has provided world-class quality, responsive service, technical innovation, and supply chain support since 1955. The company partners with many of the nation’s top consumer and professional product brands to manufacture and package a wide range of aerosol products. I-K-I Manufacturing supports customers in bringing products to the global marketplace through reliable production and collaborative problem-solving.
Team members work in a dynamic environment that values continuous improvement, safety, and customer satisfaction.
We are seeking a highly motivated and detail-oriented professional to lead our quality assurance initiatives and ensure the highest standards of product integrity and regulatory compliance. As a key member of our management team, you will oversee quality control processes, drive continuous improvement efforts, and collaborate closely with internal departments. If you have a passion for quality, a strong technical background, and a commitment to operational excellence, we invite you to help shape the future of our innovative and fast-growing company.
Position: Quality Manager
Summary: The Quality Manager leads, develops, and manages all Quality Systems and initiatives to ensure consistent product quality and regulatory compliance across the organization.
Supervisory Responsibilities:
- Direct supervisory responsibility for Laboratory, Line Quality Control (QC), and Quality Support staff, fostering a collaborative and high-performance team environment
- Responsible for recruiting, onboarding, training, coaching, providing ongoing performance feedback, and managing disciplinary actions as needed
Duties/Responsibilities:
- Collaborates with Operations and cross-functional teams to drive continuous improvement initiatives in production and quality performance processes
- Organizational Lead for all Quality Functions including Quality Assurance, Quality Lab, and Document Control
- Leads investigations of quality non-conformances and develops, implements, and communicates corrective and preventive actions to internal and external stakeholders
- Effectively leads and mentors quality staff to deliver exceptional support and service to clients, maintaining a customer-focused approach
- Develops, implements, and continuously improves quality standard testing and evaluation processes to ensure compliance with customer and regulatory specifications
- Reviews Master Work Orders and Blending Work Orders to ensure client specifications are accurate
- Responsible for coordination and execution of client quality audits
- Regularly communicates externally with client quality contacts regarding production quality issues, including non-conformances and corrective actions
- Reports raw material quality issues to procurement for corrective action
- Responsible for sourcing and quoting quality and lab supplies/assets
- Authors, reviews, and updates Standard Operating Procedures (SOPs) related to quality processes, ensuring documentation aligns with industry best practices
- Develops and delivers training programs for quality personnel based on the IKI Quality Management System, fostering skill advancement and compliance
- Ensures adequate staffing of quality personnel
- Other duties as assigned
Required Skills and Competencies
- Understanding of GMP, EPA, and FDA regulations
- Knowledge of analytical lab testing equipment
- Experience with microbial testing preferred
- Prior experience in aerosol manufacturing preferred, but not required
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Exceptional time management skills and a strong sense of urgency
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
- Ability to adapt to the needs of the organization and employees
- Ability to prioritize tasks and to delegate them when appropriate
- Proficient with Microsoft Office Suite
Education and Experience:
- Bachelor’s degree in Chemistry, Engineering, or a related field required
- Minimum of 5 years of progressive experience in a quality leadership role within a manufacturing environment required
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