Community Manager

Community Manager

Build Communities. Change Lives. Love Where You Work.

Are you passionate about helping people, solving problems, and creating welcoming communities? We're looking for an energetic, organized, and people-focused Community Manager to oversee three unique affordable housing communities in beautiful Door County, Wisconsin.

As Community Manager, you'll be the heart of our communities by:

• Providing exceptional customer service to current and prospective residents
• Managing leasing activities, move-ins, move-outs, and resident retention
• Ensuring compliance with Section 8 and Section 42 affordable housing programs
• Processing certifications, recertifications, and required documentation
• Maintaining resident files with accuracy and confidentiality
• Coordinating maintenance requests and following projects through completion
• Performing property inspections and maintaining high community standards
• Building positive relationships with residents, vendors, and community partners
• Preparing reports, budgets, and occupancy information
• Marketing available apartments and maintaining strong occupancy levels

We're seeking someone who is:

• Friendly, professional, and compassionate
• Highly organized with excellent attention to detail
• A strong communicator who enjoys working with people
• Comfortable managing multiple priorities and properties
• Self-motivated and able to work independently
• Proficient with Microsoft Office and property management software
• Experienced in affordable housing, leasing, property management, or customer service (preferred)

Experience with HUD Section 8, LIHTC (Section 42), or affordable housing compliance is a plus, but we're willing to train the right candidate with a positive attitude and strong work ethic.

At ACC, our mission is simple: provide exceptional housing by building partnerships for successful living. That partnership starts within our own walls — with a team grounded in Teamwork, Accountability, Empowerment, Open Communication, and Flexibility.

We are committed to being a highly regarded property management company — and we know that starts with having the right people in the right seats. We don't just fill roles; we grow careers. Whether you're just starting out or bringing years of experience, ACC is a place where your energy, your voice, and your contributions matter.

If you're looking for a team that shows up for each other, supports your growth, and recognizes that your energy is our strength — we'd love to hear from you.

At ACC, we believe in rewarding our team with more than just a paycheck—we offer a well-rounded benefits package designed to support your health, financial future, and work-life balance:

• Competitive pay with bonus opportunities.
• Comprehensive medical HRA plans (company sponsored), and voluntary dental, & vision coverage for employees working 30+ hours per week.
• Short-term disability (STD), long-term disability (LTD), and life insurance options (available for employees working 30+ hours per week).
• Company-paid $25,000 life insurance policy when enrolled in STD and LTD (available for employees working 30+hours per week)!
• Full and part-time employees are eligible for the 401(k) after 6 months of employment with company match—ACC contributes 25% of the first 5% of eligible compensation, with full vesting after 3 years of employment.
• Paid time off, provided up front, to recharge and reset.
• 10 paid holidays, that include a floating holiday and a birthday holiday.
• Free Employee Assistance Program (EAP) for all employees—available to both full-time and part-time team members, no enrollment required!

Essential Duties

• Ensure complexes and vacancies are ready for showings and move-in dates.
• Effectively communicate property features and amenities to all prospects.
• Answer questions to all prospects and potential applicants in a timely manner.
• Conduct showings of vacant units to all interested prospects.
• Greet all walk-in traffic during open office hours and attend to all needs, questions, or complaints.
• Address resident concerns and all maintenance requests in a timely manner.
• Process all paperwork in accordance with company policies and Fair Housing requirements for new applicants,…