Barista​/Coffee Shop Team Member

About Nauburn Coffee

Nauburn Coffee is a small-town coffee shop in New Auburn, Wisconsin. We care about making good drinks, treating people well, keeping a clean and welcoming shop, and being a positive part of our community.

We are a small crew, which means every person matters. During a shift, you may make espresso drinks, take an order, prepare food, wash dishes, restock cups, wipe tables, take out garbage, answer a customer's question, and jump back on bar when a rush comes through.

We are also working toward adding drive-through service, so this role will eventually include helping us serve both in-shop and drive-through customers efficiently and accurately.

We are looking for someone who enjoys that kind of environment.

We are hiring a part-time Barista / Coffee Shop Team Member.

We are especially interested in applicants looking for approximately 20 to 30 hours per week
, although hours may vary based on availability, shop needs, experience, and performance.

Our strongest current need is for someone who can consistently work weekday mornings and daytime hours
, with some Saturday availability.

Nauburn Coffee is currently open:

• Monday through Friday: 6 AM to 4 PM
• Saturday: 6 AM to 2 PM
• Sunday:
  Closed

Applicants who can reliably work earlier shifts and weekday daytime hours will receive priority consideration.

You will learn to consistently prepare our full drink menu, including:

• Espresso drinks
• Lattes
• Cappuccinos
• Americanos
• Mochas
• Chai
• Teas
• Cold brew
• Smoothies
• Seasonal and specialty drinks
• Regular brewed coffee
• Customized customer orders

You do not need to arrive knowing how to make every drink.

We can teach coffee skills.

What we need from you is the willingness to learn our recipes, follow standards, practice until you are comfortable, and make drinks consistently.

Nauburn is a community coffee shop, so customer service is a major part of the job.

You will:

• Greet customers
• Take orders accurately
• Operate the POS system
• Handle payments
• Answer menu questions
• Make recommendations
• Learn regular customers and their usual orders
• Help first-time customers feel comfortable
• Handle reasonable special requests
• Correct mistakes when they happen
• Respond calmly when a customer is frustrated
• Communicate honestly when orders are taking longer than expected

We want service to feel genuine.

You do not need to put on a fake customer-service personality. You do need to be friendly, respectful, attentive, and willing to talk to people.

Depending on the shift, you may:

• Serve pastries and baked goods
• Prepare sandwiches and other food
• Package food to go
• Restock food items
• Follow food-safety procedures
• Monitor freshness and quality
• Keep food-preparation areas clean

Food-service experience is helpful, but not required.

Cleaning is part of the job for everyone.

That includes:

• Washing dishes
• Cleaning counters
• Wiping tables
• Sweeping
• Mopping
• Cleaning equipment
• Cleaning spills
• Taking out garbage
• Cleaning bathrooms
• Restocking supplies
• Cleaning refrigerators and work areas
• Keeping customer areas neat
• Completing opening and closing cleaning tasks

There is no separate cleaning crew following you around.

If something is dirty, empty, overflowing, or out of place, we want crew members who notice it and take care of it.

A good shift is not just about reacting to customers.

During slower periods, you will help prepare the shop for the next rush by:

• Restocking cups, lids, straws, syrups, milks, and other supplies
• Preparing ingredients
• Refilling stations
• Organizing work areas
• Checking inventory
• Completing assigned prep
• Looking ahead for what will be needed next

We strongly value people who can ask themselves:

"
What needs to be done next?"

rather than waiting to be…