Lake Store Assistant Manager

Overview

"Lake Life Begins with Gage" is the Gage Marine slogan, and the Lake Life Store embodies this philosophy. Lake Life is located at Pier 290 Restaurant in Williams Bay, offering women’s boutique apparel, custom apparel, home gifts and decor, and fashion accessories.

We are looking for a driven, team-oriented professional to fill the role of Assistant Store Manager at the Gage Lake Life Store located inside of Pier 290 Restaurant. The Assistant Store Manager is responsible for managing the sales associate team, scheduling, inventory, policies and procedures, and loss prevention. The role requires a deep knowledge of all products, maintenance of visual presentation standards, and routine education to staff on customer service principles, sales strategies, and product knowledge.

The Assistant Store Manager serves as the direct line of communication between the Sales Associate Team and the Store Buyer, helping bring Lake Life to life through curated products and custom apparel.

• Manage day-to-day operations of the Lake Life store including restocking, cleaning, cash procedures, inventory monitoring, sales & promotions, returns, exchanges, damage merchandise, special events, merchandising and display transitions.
• Recruit, train, recognize, and retain talented individuals to achieve sales and business goals.
• Co-plan and execute monthly all-staff training meetings with the Store Buyer. Prepare agendas, lead meetings, provide product and sales education, gather feedback, and support positive team dynamics.
• Provide weekly education to staff and routinely model communication and excellent customer service.
• Oversee and manage employee scheduling, resolve conflicts to ensure proper staffing at all times.
• Maintain an organized and stocked sales floor by assigning and participating in daily and weekly tasks for premium service and smooth store functioning.
• Support inventory management, including store, backstock, and items on order.
• Manage online purchases, shipping, processing, and occasional returns and exchanges.
• Plan, prepare, and execute inviting and clean merchandise displays. Maintain regular updates, refresh displays, and uphold visual standards to reflect the brand highest possible.
• Meet weekly with the Store Buyer.
• Other duties as assigned.

• $18-$22/Hour based on experience
• 40+ hours per week during peak season (March-October)
• 30+ hours per week during off-season (November-February)
• Must be available to work summer holidays, Memorial Day, 4th of July, Labor Day.
• Required to work four weekend shifts a month (Friday, Saturday, or Sunday), two of which must be a closing shift (1:30pm - 8:30pm).
• Company benefits include medical, dental, vision, life insurance, and 401k.
• Employee discounts for Gage entities
• Cruise Line:
  Four tickets per season on non-food or food tours, Family charter discount opportunities.
• Gage Marine: 50% off boat storage, 10% off boat service, 10%-20% off boat parts, 10%-20% off water sports gear.
• Pier 290: 40% off food and 30% off all beverages for employee, and up to three guests per visit.
• Lake Life Store: 25% off Gage Gear and 40% off women’s boutique apparel.
• 10 days vacation after the first six months of service
• Two personal days available per year, granted at the first of the month following 90 days of service.

• At least one year of retail experience or comparable experience and transferable skills.
• Excellent interpersonal communication skills.
• Excellent organization skills and attention to detail.
• Must possess a positive attitude, be energetic, driven, and enthusiastic about retail.
• Effective time management skills and ability to multitask.
• Proven leadership and teamwork skills.
• Strong fashion sense and ability to provide style advice to inquiring customers.
• Lifelong learner and ability to work collaboratively.
• Willingness to adapt to the environment and discuss opportunities for improvement in a positive manner.
• Ability to problem solve and make effective decisions for the broader benefit of the business.
• Technologically savvy and able to troubleshoot day-to-day challenges with hardware and systems.
• Experience with Shopify POS preferred.

• Ability to stand and walk for lengthy periods of time.
• Lift up to 40 pounds unassisted.
• Bending, rotating, climbing, and reaching in a retail environment.
• Confidence in using a step ladder and assisted tools to change merchandise displays.