Keyholder, Retail

Stores Johnson Creek (Johnson Creek Premium Outlets), WI

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one‑of‑a‑kind, amazing experience for not just our customers, but our employees. We’re committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Keyholder, you’ll be responsible for providing support and assistance to the store management team through performing daily store opening and closing operations while providing an amazing shopping experience for our customers.

• In partnership with the management team, ensure the store is achieving company objectives and KPI goals.
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that encourages positive customer connections and loyalty.
• Support the management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop.
• Perform register functions while using your sales, promotion and product knowledge to drive add‑on sales.
• Assume responsibility for all store operations when Store Management is out of the store as acting Manager on Duty.
• Be able to work a flexible schedule inclusive of holidays, nights and weekends.

• Previous specialty/apparel retail management experience, preferably in a similar role with proven ability to lead teams to success and proven sales performance.
• Ability to multitask in a fast‑paced environment while also being committed to creating an amazing customer experience.
• Flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules, because retail and fashion are always changing.
• Have a fashion‑focused mindset and stay on top of current trends.

• Able to stand and walk around during scheduled hours.
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs.
• Able to reach for merchandise using ladders, step stools, merchandise‑retrieving poles, shoe poles, etc.

• Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*.
• 401(k) with company match, Employee Stock Purchase Program (ESPP), tuition reimbursement.

* Sick time benefit available where legally required.

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Our company participates in E‑Verify. E‑Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I‑9). The information provided on the Form I‑9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.
E‑Verify Poster: /resources

Contents/E
- Eligibility to Work Poster (English): https://(Use the "Apply for this Job" box below)..pdf
Eligibility to Work Poster (Spanish): https://.pdf
California Privacy Rights Act (CPRA):
EEO Poster: https:///