BDC Agent

Now Hiring: BDC Agent (Business Development Center)

Orfordville, WI — Full-Time

Burtness Chevrolet, Inc. — Orfordville, WI

We’re looking for a friendly, organized, and motivated BDC Agent to join our team in Orfordville. This role is often the first interaction customers have with our dealership, so strong communication and customer service skills are key. If you enjoy talking with people, staying organized, and helping customers take the next step in their vehicle journey, we’d love to meet you.

• Answer incoming phone calls, internet leads, texts, and emails
• Schedule and confirm sales and service appointments
• Follow up with customers to ensure a great experience
• Accurately log customer activity in the CRM system
• Work closely with the sales and management teams to ensure smooth handoffs
• Meet daily and monthly performance goals

• Strong verbal and written communication skills
• Professional phone etiquette and customer-first mindset
• Reliable, organized, and detail-oriented
• Comfortable working in a fast-paced environment
• Basic computer skills; CRM experience is a plus
• Automotive, call center, or customer service experience preferred—but we will train the right candidate

• Competitive hourly pay plus performance-based bonuses
• Paid training and ongoing support
• Health insurance, paid time off, and additional benefits (based on eligibility)
• Opportunities for growth within the dealership

We pride ourselves on providing a positive, team-oriented workplace and an exceptional experience for our customers. Your role as a BDC Agent is critical to our success, and we’re committed to helping you grow and succeed.

Apply today and become part of our Orfordville team!