Business Development Manager

Business Development Manager

Lake Geneva Cruise Line and Lake Life Catering are looking for a Business Development Manager who is responsible for developing new business opportunities, generating new leads, and increasing sales and revenue for private events, charters, and catering.

This is an outward-facing sales role focused on lead generation, partnership development, community engagement, and relationship management. The position requires an energetic, self-motivated professional who excels at outbound outreach, networking, and personalized client engagement.

If you excel at building relationships, identifying opportunities, and connecting people to memorable experiences, this role is an incredible opportunity.

• Identify, pursue, and convert new business opportunities for private events, charters, and catering.
• Research and target prospect segments including corporate clients, wedding planners, DMCs, tourism partners, hotels, schools, community groups, and organizations.
• Conduct proactive outreach through calls, emails, in-person visits, networking, and community engagement.
• Sell and promote private boat charters, catering services, seasonal offerings, private events, and specialty experiences.
• Create customized proposals, pricing packages, and event concepts tailored to client needs.
• Meet or exceed monthly and annual revenue goals across all business lines.

• Serve as the primary point of contact for new inquiries from introduction through booking.
• Manage an active pipeline and follow-up system to maximize conversion rates and repeat business.
• Build strong, lasting relationships with planners, corporate partners, hospitality and tourism groups, and community organizations.
• Conduct site tours of boats and event spaces with professionalism and enthusiasm.
• Represent the company at networking events, trade shows, chamber meetings, bridal shows, and tourism events.

• Collaborate with Marketing to support sales campaigns, promotional materials, and brand initiatives.
• Identify new promotional opportunities and strategic partnerships to expand brand presence regionally.
• Monitor market trends and competitor activity to keep the brands at the forefront of the Lake Geneva hospitality market.

• Work closely with the Director of Events, General Managers, and Sales Managers to ensure sales commitments align with operational capabilities.
• Provide accurate details during event handoff, supporting seamless planning and execution.
• Participate in internal planning meetings and contribute to continuous improvement of sales processes.

• Maintain detailed CRM records including lead activity, communications, and revenue forecasting.
• Produce monthly and quarterly reports outlining opportunities, conversion metrics, and performance trends.
• Assist in annual forecasting and strategic growth planning.

• 2–3+ years of experience in outside sales, business development, event sales, hospitality sales, or tourism.
• Strong communication and presentation skills with a polished, professional presence.
• Highly motivated, persuasive, priority-driven, and collaborative, with a strong ability to build and maintain relationships.
• Proven experience in generating leads and managing relationships.
• Highly organized with strong follow-through and attention to detail.
• Comfortable using CRM systems, productivity tools, and standard sales software.
• Flexibility to attend events, appointments, and networking activities outside standard business hours.
• Valid driver’s license and reliable transportation.
• Ability to work independently, prioritize effectively, and manage sales territory.

• College degree preferred but not required.
• Experience in catering sales, wedding sales, corporate event planning, or tourism and hospitality.
• Familiarity with the Lake Geneva region and destination-event markets.
• Understanding of boat charter operations, event planning logistics, BEO systems, or diagramming tools.
• Creative thinker with ability to tailor experiences to client needs.