Sales Manager

Our team is growing! We’re looking for a strategic, responsible, and disciplined individual to fill the Sales Manager role.

The Sales Manager will be a vital part of the Hotel Sales Team. Their primary role is to plan, book, service and coordinate guest rooms blocks and group meetings to enable the hotel to meet and/or exceed revenue goals. This position offers growth opportunity.

• Handle bookings and all aspects of managing Small Meetings and Groups within assigned markets.
• Work to book business according to the hotel’s budget and sales goals.
• Manage all group room blocks and rooming lists while working to optimize inventory and maximize revenue.
• Assist with follow-up on cut-off dates, billing and other logistical requirements for incoming groups and events. Collaborates with all operational departments to communicate group details.
• Write proposals, contracts and Banquet Event Orders.
• Work with clients to ensure planned meetings and events align with their needs including catering, function space and guest rooms.
• Liaise with each department to ensure meetings and events match the clients’ requirements.
• Maintain accurate, legible records and files in the Customer Relations Management System (CRM).
• Execute assigned sales reporting and ensure all deadlines are met.
• Develop, negotiate, book and service new and repeat business.
• Participate in weekly business review meeting, training and other sales-related meetings.
• Other responsibilities as assigned, responsibilities are subject to change.

• Excellent customer service, oral and written communication skills.
• Demonstrates independent problem-solving skills and identify process improvements needed.
• Strong knowledge of Microsoft Office, Excel and Word.
• Strong work ethic and professional focus;
  High level of integrity and discretion.

• Past hotel sales experience preferred 2 - 3 years in hospitality industry.
• Maintains a professional attitude while working with clients and staff.
• Superb communication skills and strong attention to detail while working with clients and other members of staff.
• Excellent organizational and leadership skills would be an asset.
• Ability to be flexible and work under pressure to meet tight deadlines.
• Ability to think strategically and develop creative solutions.
• Ability to build relationships and maintain positive working relationships with both clients and staff.

Salary based on experience.

Benefits available after 90 days.