Security Officer W​/Dl

The Menominee Casino Resort Security Department is responsible for protecting the assets, guests, employees and vendors of the Menominee Casino Resort.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Report to the Security Supervisor any violations, acts or situations that are detrimental to the Menominee Casino Resort, Thunderbird Complex.
• Submit written reports for emergencies, criminal activity, safety violations and incidents deemed reportable incidents.
• Provide escorts, observes guests and employees to ensure their safety and protection; identify potential safety hazards and report it to the appropriate individual for proper resolution.
• Provide a safe environment for guests and employees while on the premises of the Menominee Casino Resort and Thunderbird Complex.
• Knowledgeable with hazardous materials used on property and laws, rules and regulations.
• Dispatch security and emergency personnel during emergencies, Fire Department, Emergency Response Team and Tribal/County Police to various areas of the property according to emergency communications protocols.
• Knowledgeable with Menominee Casino Resort monthly promotions and inform guests of upcoming promotions.
• Ensures safe escort of company monies and assist in the opening and closing of the gaming tables.
• Interacts with guests and employees in a respectful, courteous and professional manner.
• Ensures a maximum level of guest service and satisfaction throughout the property is achieved and maintained in accordance with the Guest Service Standards.
• Facilitates the flow of information, by attending pre-shift meetings and regularly scheduled departmental meetings.
• Access keys necessary to perform routine duties.
• Accepts identification from all persons who appear to be under the legal age, to ensure compliance with tribal, state and federal gaming regulations.
• Responsible for maintaining a consistent, regular attendance record.
• Responsible for transporting new hire gaming employees in a Company Vehicle to the Gaming Commission on Orientation days (N2).
• Responsible to transport/escort Slot or Vault department employees to the Thunderbird Complex so they may conduct departmental activities (N2).
• Responsible for maintaining cleanliness and reporting the condition of Company Vehicles when used (N2).
• Responsible for conducting safety checks on the Company Vehicles they use and submit a report if there is damage to the vehicle (N2).
• Communicates with all departments as well as fellow Security department employees to ensure security preparedness in the event of emergency or other situations, which requires immediate attention.
• If scheduled to work in Security Control. Maintain activity logs of incoming and outgoing information to include radio, telephone, visitors, daily log, equipment log, lost and found and (viewing security monitors if equipped).
• If scheduled to work in Security Control. Act as a telephone switchboard operator as necessary. Log all incoming phone calls.
• If scheduled to work in Security Control. When requested by the Casino Shift Manager page on call employees and log the request and/or complete the required reports.
• If scheduled to work in Security Control. Must be able to multitask, dispatch, log data, maintain records, issue equipment and operate a computer.

QUALIFICATION REQUIREMENTS

To perform the job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have good organizational, writing and reading skills. Candidates should have a good understanding and working knowledge with computers and possess typing skills.

Excellent communication skills required.

EDUCATION and/or EXPERIENCE

Must have a High School Diploma or equivalency.

SPECIAL QUALIFICATIONS

Must be eighteen (18) years of age or older.

Must be able to be approved for and maintain a valid gaming license.

____ (N1) No Driver’s License Required.

(This position does NOT require the applicant to possess a valid regular Wisconsin Driver’s License. However, if the…