Family Support Worker

Location: Chilton

Salary: $23.68 - $30.45 Hourly
Location : 206 Court St., Chilton, WI
Job Type: Full-time
Job Number:
Department: Human Services
Division: HSD Family Service Unit
Opening Date: 06/10/2026
Closing Date: 6/26/2026 11:59 PM Central

Description
Summary Under direct supervision of the Family Services Supervisor, provides direct, hands-on services and interventions to families in need. Service areas include: family interaction (focused on child development, child guidance, and family rules/consequences), money management, employment, time management, problem solving, housing, household management, daily living skills, community resources, and transportation. The Family Support Worker is a member of a team focused on supporting children and families in the community, and maintaining children within their own home.

Performs related duties as required.

Examples of Duties
Essential Duties and Responsibilities include the following. Other duties may be assigned.

Assesses individual and family strengths and needs. Partner with families to establish a service plan that will meet identified needs. Work in conjunction with the assessment and service planning of the assigned worker. Acts to resolve unsafe family conditions and assists in achieving immediate goals of the family with an understanding of and sensitivity to past traumatic experiences.

Teaches and acts as a role model for child guidance skills and knowledge, household and money management, meal planning and preparation, problem solving skills, accessing community resources, employment, housing and self-esteem building.

Provides supervised family interaction, including transportation of both children and parents (as deemed essential/approved).

Ensures safety through an understanding and adherence to any safety plan developed by the assigned worker.

Performs other related duties as assigned.

It is unlikely an employee will perform all the duties listed on a regular basis, nor is the list exhaustive in the sense it covers all the duties an employee may be required to perform. The examples are merely indicative, not restrictive.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Typical Qualifications

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school graduation or GED plus at least two years of documented credit in an institution of higher education with a focus on one (or more combined) of the following areas:
Early Childhood, Home Economics, Social Work, Sociology, Psychology, Human Services or Finance; or an equivalent combination of education and experience.
Language Skills
Ability to communicate effectively both verbally and in writing. Ability to teach and demonstrate.
Ability to read, analyze, understand interpret, and implement documents such as safety rules, operating and maintenance instructions, procedure manuals, complex instructional materials, and governmental regulations. Ability to write routine reports and correspondence. Ability to effectively present information and respond to employees of the County, or the general public.
Ability to effectively present information and respond to questions from clients, including ability to communicate with clients with speech impairments, severe cognitive disabilities, or emotional illnesses. Ability to negotiate on behalf of clients and to communicate information to mental health and health care professionals.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, proportions, and volume. Ability to apply concepts of basic algebra and ability to analyze facts and make mathematical computations.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Ability to gather and organize information and documents and verify accuracy.
Computer Skills
To perform this job successfully, an individual should have knowledge of word processing, database and spreadsheet software. Knowledge of case processing computer systems is required. Basic computer skills. Ability to utilize computer programs to document case activities and use for education and training with clients.
Certificates, Licenses, Registrations Possession of a valid Wisconsin Driver's License and maintenance of insurance levels in accordance with County standards. Access to a vehicle.
Other Skills and Abilities
Possesses good knowledge of…