Case Manager- Neillsville

Join Humana as a Case Manager within the Inclusa/Humana team, where you will serve members in the Wisconsin Family Care (FC) program. Reporting to the Manager of Care Coaching, you will provide comprehensive case management services to frail elders and adults with intellectual, developmental, or physical disabilities. Let’s make a difference together!

• Assess members health and safety needs to identify strengths, interests, and preferences to develop a comprehensive Member Care Plan (MCP).
• Coordinate with a Field Care Nurse to provide services that address members’ health and safety needs, ensuring the team provides support in the least restrictive environment following the MCP.
• Conduct face‑to‑face social assessments with members upon enrollment and at minimum, every six months, typically at the member’s residence.
• Conduct quarterly in‑person visits and maintain monthly contact with members by phone.
• Arrange support services for members, including those related to social integration, community resources, employment, housing, and other non‑medical needs.
• Ensure cost‑effective service delivery.
• Evaluate risk factors and provide education to members.
• Maintain accurate documentation including case notes, service authorizations, and updates to the MCP.

• A Bachelor's degree in human services or a related field with at least 1 year of experience serving frail elders or adults with intellectual, developmental, or physical disabilities, or a Bachelor's degree in another field with at least 3 years of such experience.
• Valid state driver’s license and proof of personal vehicle liability insurance with at least 100/300/100 limits.

• Reside within 45 minutes or less of the assigned coverage area.
• Case management experience.
• Experience with electronic case note documentation.
• Knowledge of community health and social service agencies and additional community resources.

• Work Location:
  
  Neillsville/Clark County, WI.
• Travel: up to 40% of the time.
• Typical Workdays/
  
  Hours:
  
  Monday – Friday, 8:00 am – 4:30 pm CST.
• Compensation: $53,700 - $72,600 per year.

Humana offers competitive benefits including medical, dental, vision, 401(k) retirement savings, paid time off, holiday leave, volunteer time off, paid parental and caregiver leave, short‑term and long‑term disability, life insurance and more.

Humana is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana provides affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA, and bases all employment decisions only on valid job requirements.