Comprehensive Community Services Case Worker

Comprehensive Community Services Case Worker

Rusk County is currently seeking applicants for a Comprehensive Community Services Case Worker. This position works in the Comprehensive Community Services Program (CCS) which is an entry level community behavioral health services position built on recovery concepts. Under supervision, the employee assists consumers with environmental and supportive services designed to address and overcome financial, personal health or family issues; conducts individual or family assessments to determine service needs;

provides agency services when appropriate; and refers consumers for other community-based services when needed. Services to consumers may take the form of protective actions on their behalf or on behalf of the community.

• Position fulfills requirements of Service Facilitator as outlined in Wisconsin Administrative Code DHS 36.
• Provides community services per Wisconsin statutes, court policies, and/or requirements of program, state, or federal guidelines.
• Provides services in support of recovery concepts and practices for children and adults.
• Provides linkage to consumers requesting other agency services.
• In collaboration with the consumer and his/her supports, conducts comprehensive, strength-based assessments through interviews, home visits and collecting of collateral information. This may include children's long-term functional screening and case management for dually-enrolled comprehensive community services consumers.
• In collaboration with the consumer and his/her supports, determines the range and type of services needed for preventative or rehabilitative services.
• Explains the scope of services and discusses consumer's rights and responsibilities in relation to the use of services.
• Arranges or provides for appropriate services for consumers based on their assessed needs.
• In collaboration with the consumer, his/her supports, and other providers, assess ongoing consumer needs while developing and updating service plans to address needs.
• Maintains documentation that meets professional practice, billing expectations, and program standards.
• Prepares correspondence, reports, and records as necessary and appropriate.
• Coordinates and participates in recovery teams with the goal of bringing people together to collaboratively work with and for consumers.
• Coordinates and monitors ongoing delivery of services to consumers.
• Participates in committees and task forces as assigned.
• This job description is not intended to encompass every job duty or responsibility and is only illustrative. This position is required to perform other duties as may be assigned or required.
• Under direction of Supervisor this position may at times be required to work overtime hours or shifts.
• Remains current with licensure/certification and new evidenced-based practices by attending continuing education courses and seminars or through other sources of information.
• Performs other duties as assigned.
• Adheres to approved evidenced-based practice principles, methods and practices, confidentiality and code of ethics.
• Maintains a productivity level of 60 percent.

• Prefer a Bachelor's degree in Social Work or related Human Services degree. Other degree types and/or experience will be considered. Pay will be determined by degree type/experience.
• Previous experience in mental health and/or substance use services (public or private) is preferred.
• Must have access to private transportation at all times for work-related duties. Must possess a valid State of Wisconsin driver's license or have the ability to obtain one.
• Considerable working knowledge of DHS 36.
• Knowledge of resources for community mental health and ways in which these resources may be used by consumers.
• Working knowledge of common psychotropic medications and their intended benefits.
• Skill in working independently and implementing time management strategies.
• Ability to work with diverse populations.
• Ability to participate in and appropriately apply supervision.
• Ability to establish and maintain effective working relationships with consumers, other employees, contract agencies and the general public.
• Ability to understand and communicate effectively orally and in writing.
• Ability to manage high levels of stress.
• Considerable ability to work and make appropriate decisions independently.

Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is largely sedentary. Work locations include office, at consumer's home, or in the community, which requires travel to different locations for performance of work duties.

Hand-eye coordination is necessary to operate instruments, equipment, computers, and various other pieces of office equipment. While performing the duties of this job, the…