Child Welfare Case Manager

Case Manager

The case manager is responsible to provide, coordinate and monitor client services in accordance with local, state and federal standards. The case manager must understand, support and work within the values, mission, and vision of the agency. This position is for our Family Service Division in the areas of Youth Justice/Child Protective Services and/or Child Welfare.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but are not limited to:
Assess client needs, develop case plans, safety plans, coordinate services, advocate, monitor and document progress through regular contacts in a variety of settings, including but not limited to: homes, schools, work sites, police departments, and other service agencies. Provide intake services, i.e. gather information, assess safety, determine program eligibility, and make appropriate referrals. Provide outreach and/or crisis intervention to individuals and families.

Participate in the development, implementation and evaluation of programs. Consult and collaborate with agency staff and outside resources to assure ongoing communication and service coordination. Develop resources and programming to meet individual and family needs. Participate in and/or facilitate agency and community meetings, committees, and program evaluation activities. Prepare reports, provide testimony and make recommendations in legal proceedings. Complete all required documentation in a timely manner.

Monitor expenditures and budgets associated with client case plans and services. Participate in a program of staff development to enhance professional skills and knowledge through training and ongoing performance evaluations. Attend and participate in staffing, agency and other required meetings, and record reviews. Provide advocacy for clients. Keep up to date with Wisconsin State Statutes, standards, and program regulations as they relate to agency services.

Coordinate or provide transportation for individuals or families to access community resources. Comply with agency and county policies and procedures. Mandated reporter for child abuse and neglect. Assist in the writing of grants and funding proposals to support existing services and to develop new programs and community resources. May be required to perform on-call duties during business hours and after hours.

May be required to work outside of normal business hours. Prepare for and respond to community emergencies including, but not limited to, natural and manmade disasters. Perform all other duties as assigned.

Graduate of an accredited college or university with a BSW, or BS/BA degree in social work or other related Health and Human Services field. For Social Work and Human Service related degrees, a Social Work Certification is preferred, unless required by statute for specific duties. Experience and/or field placements in program area preferred. Able to use tact and diplomacy in dealing with fellow employees, clients and their families, legal guardians, general public, and other public or private agencies.

Excellent organizational skills and the ability to influence the actions of others. Self-direction and self-motivation are required. Knowledge of the principles and practices used in working with people who have varying abilities and experiences. Proficient computer utilization skills.

When applying please attach a resume, a copy of your professional license (if it applies) and two professional letters of recommendation.