Administrative Operations Lead

Title:

Administrative Operations Lead

Location:

Hybrid (Wixom, MI)
About Metro logic DCSMetrologic DCS, part of the Sandvik Group, is a recognized global leader in 3D industrial metrology and quality intelligence.

We design innovative software solutions and services that enable manufacturers to master inspection and manufacturing challenges and accelerate their digital transformation.

Our solutions help customers improve product quality, increase efficiency, and drive productivity across global production environments, while reducing quality-related costs and enhancing overall performance.

Job Purpose This role serves as a central point of coordination for office-based operational activities in the US. You will be responsible for supporting service execution, office logistics, and facility coordination to ensure smooth day-to-day operations.

You will work closely with service, sales, and external partners to manage quoting, scheduling, purchasing, and facility-related activities. This role plays a key part in maintaining an organized, responsive, and efficient office environment that supports both internal teams and customer needs.

Main Responsibilities Serve as the primary coordination point for office operations and service support activities

Support service and sales teams through quoting, scheduling, and operational coordination

Manage purchasing activities and vendor coordination

Oversee shipping and receiving processes from the office

Coordinate calibration activities with customers and external partners

Organize and track building maintenance and service schedules

Key Responsibilities OFFICE OPERATIONSQuoting Support:
Prepare and manage service and maintenance quotes in coordination with service and sales teams

Scheduling:
Coordinate calibration schedules and service activities with customers and external partners

Purchasing:
Manage purchase orders, vendor coordination, and supply tracking

Shipping & Receiving:
Oversee incoming and outgoing shipments, ensuring accuracy and timely processing

Service Coordination:
Support service execution by aligning internal teams, schedules, and materialsFACILITY & ADMINISTRATIONBuilding Maintenance:
Organize and track maintenance schedules, vendor visits, and facility needs

Vendor Management:
Coordinate with service providers for building, calibration, and office support services

Office Organization:
Maintain an efficient and organized office environment that supports daily operationsCROSS-FUNCTIONALAct as a key link between service, sales, and administrative functions

Ensure timely communication and follow-up across internal teams and external partners

Support continuous improvement of operational processes and workflows

What Success Looks Like Service and calibration activities are scheduled and executed efficiently

Quotes and purchasing processes are accurate and completed on time Shipping and receiving operations run smoothly with minimal delays

Building maintenance and vendor activities are well organized and proactive

Internal teams feel supported and operations run without disruption

Core Skills Experience in office operations, service coordination, or administrative support

Strong organizational and multitasking skills

Attention to detail in quoting, purchasing, and documentation

Ability to manage schedules and coordinate across multiple priorities

Comfort working with vendors, service providers, and internal teams

Cross-Functional Skills Strong communication across service, sales, and administrative teams

Ability to coordinate activities across multiple stakeholders

Problem-solving mindset with a focus on efficiency and follow-through

Ability to balance daily operational tasks with longer-term planning

Personal Traits Highly organized and detail-oriented

Proactive and reliable in managing responsibilities

Hands-on and responsive to operational needs

Collaborative and team-oriented

Required Competencies & Tools Strong verbal and written communication skills

Experience with Microsoft 365 tools including Outlook, Excel, and Teams

Experience with ERP or purchasing systems preferred

Familiarity with shipping and logistics processes

Experience

Minimum of 3 years of experience in office operations, administrative coordination, or service support

Experience in a technical or industrial environment preferred

Education

Associate or Bachelor’s degree in Business, Operations, or related field preferred
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