Uninterruptible Power Supply Field Service Engineer

Uninterruptible Power Supply - Field Service Engineer

Location:

Wixom, MI

Duration:
Full Time

• Commission, maintain, and provide emergency support on power electronics at customers’ sites within their respective regional coverage area.
• Render technical on-site and phone assistance to customers.
• Perform general and preventive maintenance on Uninterruptible Power Supply systems.
• Respond to emergency calls at customer’s request.
• Strive to provide all customers a 'first time fix' for their equipment.
• Provide accurate and timely communication to internal and external customers.
• Keep current on Safety Field Change Notices and Service Tips.
• Provide accurate and timely reporting of expense reports, field service reports, etc.

• Ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU’s / Power Distribution Units, Static Automatic Transfer Switches, Branch Circuit Monitoring, and other electrical equipment.
• Prior field service experience required.
• 3 phase/480v experience required.
• Familiarity with electrical/electronic test equipment and fundamentals.
• Ability to read and interpret electrical line diagrams and blueprints.
• Ability to evaluate the operating conditions of equipment.
• Standard computer skills including MS Outlook, Word, and Excel.
• Mechanical aptitude.
• Clear, concise, written and verbal communication skills.
• Ability to interact comfortably with all levels of internal and external customers.
• Must have the ability and self-motivation to manage one's own schedule.
• UPS OEM factory training or experience in Liebert (Vertiv) / Emerson, APC / MGE, or Eaton / Powerware, Toshiba, Mitsubishi a plus.
• Open to regional travel.