Collections Specialist

Description We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.

Responsibilities:

- Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.

- Monitor and track debt using Excel to ensure accurate and up-to-date records.

- Collaborate with internal teams to process cash applications and resolve payment discrepancies.

- Maintain detailed documentation of collection activities and ensure compliance with company policies.

- Communicate effectively with customers to negotiate payment plans and resolve disputes.

- Analyze aging reports to prioritize collection efforts and meet recovery targets.

- Provide regular updates to management on collection progress and challenges.

- Utilize relevant software tools to streamline collection processes and improve efficiency. Requirements - Proven experience in commercial collections, with a strong understanding of collection processes.

- Proficiency in using Excel for tracking and analyzing debt-related data.

- Familiarity with cash application processes and resolving payment discrepancies.

- Excellent communication and negotiation skills to manage customer interactions effectively.

- Strong organizational abilities to prioritize tasks and meet deadlines.

- Attention to detail to ensure accuracy in documentation and reporting.

- Ability to work independently in a fast-paced, on-site environment.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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