Enterprise Architect - Collaboration

People Driven Technology, Inc is a fast-growing, modern technology integrator focused on delivering innovative IT solutions across the Midwest. We are a family‑owned, local firm that focuses on simple, scalable business and technical outcomes for our clients.

We are looking for an Enterprise Architect - Collaboration to lead technical strategy, discovery, solution design, and sales support across our collaboration practice. This role serves as a senior technical advisor for customers evaluating, adopting, and optimizing collaboration solutions across unified communications, enterprise voice, meetings, messaging, contact center adjacencies, and related workplace collaboration platforms.

• Lead customer discovery sessions to assess current‑state environments, document business and technical requirements, and define future‑state collaboration architectures.
• Design and position collaboration solutions across cloud, hybrid, and on‑premises environments, with emphasis on unified communications, calling, meetings, messaging, contact center integrations, and adjacent collaboration workloads.
• Architect, position, and differentiate solutions built around strategic collaboration technologies including Cisco, Zoom, and Ring Central, aligning platform capabilities to customer business goals, technical requirements, and operational priorities.
• Serve as the primary technical resource in support of account executives, trusted advisors, and solution services teams throughout the sales cycle.
• Develop high‑quality solution documentation including architecture narratives, bills of material, technical recommendations, scopes of work, statements of work, and executive‑level solution summaries.
• Advise customers on platform selection, migration strategy, licensing considerations, and architectural tradeoffs across leading collaboration ecosystems, particularly Cisco, Zoom, and Ring Central.
• Collaborate with internal engineering, project management, services delivery, and partner teams to ensure proposed solutions are deployable, supportable, and aligned to delivery standards.

• At least 5 years of experience working for a networking OEM leader or VAR in a pre‑sales engineering capacity and extensive experience in working directly with end customers.
• Strong experience with one or more strategic collaboration platforms such as Cisco Collaboration, Cisco Webex, Zoom Workplace, Zoom Phone, Zoom Rooms, Ring Central MVP
  , and related cloud communication technologies.
• Proven experience architecting and supporting enterprise collaboration solutions in a customer‑facing pre‑sales, consulting, or senior engineering role.
• Deep knowledge of unified communications and collaboration platforms, including enterprise calling, meetings, messaging, device ecosystems, voicemail, attendant and receptionist workflows, and mobility and user experience considerations.
• Strong understanding of collaboration migration strategies, hybrid architecture patterns, numbering plans, dial plans, call routing, survivability, carrier connectivity, and operational readiness.
• Ability to evaluate and design around adjacent requirements such as contact center integration, compliance, security, identity, networking, reporting, and adoption and change management.
• Experience with strategic collaboration platforms, carrier services, enterprise networking dependencies, and modern workplace transformation initiatives is preferred.
• Experience supporting enterprise collaboration assessments, migrations, and modernization efforts involving Cisco, Zoom, and Ring Central environments is preferred.
• Familiarity with adjacent technologies and dependencies such as SIP trunking, session border controllers, contact center platforms, identity providers, compliance solutions, and device lifecycle considerations is preferred.
• Relevant partner certifications, specializations, or demonstrated technical proficiency related to Cisco, Zoom, Ring Central, or associated collaboration ecosystems are strongly preferred.

• Comprehensive medical, dental, and vision plans for you and your dependents.
• 401(k) Retirement Plan, Health Savings Account,…