Warranty Specialist

Responsibilities

WHAT YOU'LL DO

• Partner with store service teams to review warranty work orders for accuracy and bill appropriate warranty providers.
• Ensure warranty claims are submitted to manufacturers while complying to specific manufacturer guidelines.
• Actively monitor claim status to ensure monies are received in a timely manner and identify any outstanding warranty payments.
• You will manage claim shortages from the manufacturer and provide explanation to leadership on why the claim has been shorted.
• Assist in obtaining technical documentation and diagrams from manufacturers on how to complete certain warranty repairs when requested from service teams.
• You will partner with leadership to identify and set production goals around the warranty claims process.
• Other duties as assigned by management.

WHAT WE'RE LOOKING FOR

• High School diploma or equivalent
• Previous Warranty processing experience with Auto, RV, or powersports preferred but not necessary
• Must have strong and proven writing abilities
• Highly developed verbal communication skills
• Strong organizational skills, attention to detail, and ability to work well under pressure in order to achieve deadlines.
• Ability to effectively work independently and within a team.

COMPENSATION:

$16 - $17 PER HOUR

PERKS

General RV offers a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching.