Counter Parts Sales Representative

Fleet Pride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry.

Provide service to customers by phone or in person through sales of heavy-duty parts in accordance with identified customer needs and availability of parts in order to make a profit for Fleet Pride.

• Help determine and obtain heavy duty parts for customers as requested by phone or in person.
• Suggest sale of related parts for full service.
• Locate and obtain ordered part for customer from central warehouse or branch.
• Determine sales price for customers for each sale in accordance with company procedure.
• Handle warranty or defective parts for customers in accordance with company procedure.
• Write up approved charge sale in accordance with company procedure
• Special order parts on an emergency basis when necessary and appropriate.
• Process approved credits for customer when merchandise is returned.
• Maintain confidentiality of pricing lists and structures as required by company procedure.
• Answer customers’ questions about products, prices, availability, and product features.
• Provide customers with current product catalogs.
• Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.
• Ensure that counter parts area is clean and in order.
• Ensure that display areas encourage sales.

High School Diploma (or GED or High School Equivalence Certificate Intermediate knowledge level of Windows XP (excel, word and outlook) Active Listening:
Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times. Communicating:
Conveying information to others in an effective manner. Time management:
Managing one’s time and the time of others. Persuasion:
Persuading others to change their minds or behavior. Service orientation:
Actively looking for ways to help people

Minimum of 2 years’ experience in sales; sales of heavy-duty automotive parts preferred.

• Monitoring:
  Monitoring/Assessing performance of yourself and other individuals and organizations to make improvements or take corrective action.
• Judgment & Decision making:
  Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Management of Personnel Resources:
  Motivating, developing, and directing people as they work, identifying the best people for the job.
• Communicating:
  Conveying information to others in an effective manner.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Active Learning:
  Understanding the implication of new information for both current and future problem-solving and decision-making.
• Time Management:
  Managing one's own time and the time of others.
• Mathematics:
  Ability to solve simple equations; ability to use mathematics to solve problems.
• Critical Thinking:
  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Coordination:
  Adjusting actions in relation to others’ actions.
• Attributes Oral Expression:
  The ability to communicate information and ideas in speaking so others will understand.
• Oral Comprehension:
  The ability to understand information and ideas presented through spoken words and sentences.
• Problem Sensitivity:
  The ability to tell when something is wrong or is likely to go wrong. It does not only…