Marketing & Operations Coordinator; Hybrid - Boston Area

Position: Marketing & Operations Coordinator (Hybrid - Greater Boston Area)
About the Role

We are looking for a highly organized, proactive, professional, tech-savvy Marketing & Operations Coordinator to support a fast-growing climate consulting and coaching company led by a nationally recognized expert in local climate action. This is a dual role as the CEO's Executive Assistant and the organization's Marketing and Sales Coordinator; as such the position works directly with the CEO.

This is a hybrid role combining:

• executive support
• marketing coordination
• operational organization
• AI-assisted content execution
• project coordination

This is NOT a traditional social media manager role. We are looking for someone who enjoys variety, can think critically, loves systems and organization, and is excited to use modern AI tools like Claude and ChatGPT to move faster and smarter.

The ideal candidate is detail-oriented, resourceful, adaptable, and comfortable supporting both strategic initiatives and day-to-day operational tasks. If you have experience creating systems and structure for a visionary leader - this role may be right for you.

This position is hybrid with approximately 2 days/week in-office near Woburn, MA with remaining time remote.

This role requires schedule flexibility to work in close coordination with the CEO, including availability outside standard hours when needed. As you develop systems and processes to support the CEO, greater autonomy becomes possible.

Key Responsibilities
Executive & Operations Support

• Assist CEO with meeting scheduling, travel coordination, inbox maintenance, sales calls follow-up, and organization of files and documentation
• Run occasional local errands including mail pickup, bank deposits, office coordination, and event preparation
• Help create and maintain operational systems, SOPs, and internal organization in collaboration with the Director of Operations
• Coordinate vendors, contractors, and project logistics
• Help ensure projects and initiatives stay organized and moving forward

Marketing & Communications Support

• Coordinate and schedule Linked In content, newsletters, and email communications
• Use AI tools (Claude, ChatGPT, etc.) to assist with drafting, editing, summarizing, and repurposing content
• Review AI-generated content for quality, accuracy, and tone before publishing
• Track and report on basic marketing analytics and engagement metrics
• Assist with conference preparation, speaking engagements, and promotional materials
• Maintain marketing calendars and communication schedules

AI & Process Optimization

• Use AI tools to improve efficiency across sales, marketing, and operations
• Assist in documenting workflows and building repeatable systems
• Help identify opportunities to streamline repetitive tasks and communication processes

What Success Looks Like

• The CEO is spending less time on administrative and coordination tasks
• Marketing communications are going out consistently and professionally
• AI tools are being leveraged effectively to improve speed and efficiency
• Projects, follow-ups, and operational details are organized and moving forward
• The business feels more streamlined, proactive, and supported operationally

Compensation & Details

• Full-time salaried, exempt position
• Compensation range: $65,000-$85,000 depending on experience
• Health reimbursement account
• Paid time off and paid holidays
• Hybrid work environment
• Opportunity for growth as the company expands
• Mission-driven work with meaningful impact

Required Qualifications

• 3-7+ years of professional experience in executive support, operations, project coordination, or similar roles
• 2+ years of professional experience with marketing coordination, content creation, sales outreach, or similar skills
• Exceptional organizational and communication skills
• Strong attention to detail and follow-through
• Comfortable learning and using AI tools such as Claude and ChatGPT
• Ability to manage multiple priorities in a fast-paced environment
• Experience upholding highly confidential material
• Strong judgment and problem-solving ability
• Highly proactive and self-directed
• Must be local to the Greater Boston area with reliable transportation
• Tech Savvy

Preferred Qualifications

• Experience supporting a founder, executive, or small business leadership team
• Experience in startups, consulting firms, agencies, or mission-driven organizations
• Familiarity with Linked In newsletters, email marketing, and basic analytics reporting
• Experience using project management or CRM tools - ideally  and Hub Spot, or at least a demonstrated ability and willingness to learn how to use these kinds of tools.

Ideal Candidate Traits

You are:

• systems-oriented
• highly organized
• dependable
• adaptable
• tech-curious
• calm under pressure
• proactive
• comfortable wearing multiple hats
• excited by both strategy and execution
• willing to jump in wherever needed

You thrive in close partnership with a visionary CEO.

You enjoy helping bring structure, momentum, and clarity to growing organizations.