Real Estate Operations Specialist

Job Summary

We are seeking an Account Specialist to join the Leasing Operations organization. The Leasing Operations team focuses on all leasing aspects of the company's assets. The organization is comprised of account-specific teams that manage the full life cycle of customers' applications. Day to day you will focus on adhering to department protocols and procedures to ensure consistent and repeatable processes, methodologies and tool sets are utilized to improve the Leasing Operations team's efficiency and data quality.

As an Account Specialist, you will partner cross‑functionally to provide customers with a positive experience, from application creation to project closeout.

• 1-2 years experience (can include internship)
• Experience interpreting/reviewing legal documents, including real estate leases and contracts
• Project coordination experience focusing on data integrity and process improvement, supporting projects from intake to closeout
• Telecommunications industry experience (is a plus)

• Provide leasing and real estate services support with various tasks, including purchase order requests, installation document review, and contract data entry.
• Provide account‑specific support to the Real Estate Services team by processing customer deliverables and completing milestones within customer databases while also completing all green sheet and AT&T system lease management tool “LMT” deliverables for the AT&T services account that produce services revenue.
• Work directly with internal and external customers to resolve installation document discrepancies.
• Provide support to Associate Project Managers by creating and managing customer maintenance projects. Provide support through the closeout process and work to provide the customer with installation data that results in revenue generation of a site inspection fee.
• Assemble and deliver/upload customer documents, including purchase order requests, lease packages, and other project‑0 level deliverables. Coordinate document and data uploads into internal and external systems.
• Input project‑related administrative items such as one‑time fee requirements, special project coding, and jurisdictional requirements, into the collocation project tracking system upon application receipt through on‑air access “OAA”.

Experience Level
:
Entry Level

Job Type & Location
:
Contract to Hire position based out of Woburn, MA.

• Pay range: $19.45 - $19.45/hr
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type
:
Hybrid – Woburn, MA.

Final date to receive applications
:
June 24, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance
:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector
:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.